「When we arrived, we saw a staff member working on a laptop near the front desk. I told her my name and that we would like to check in. She crossly said, ‘Didn’t you get an email with your room number and key code?’ I had not looked because I did not realize there was contactless check-in and check-out. She could have been a little more polite and welcoming. The road in front of the hotel was completely torn up due to construction, so they did warn us about that. The room was on a mezzanine...
「When we arrived, we saw a staff member working on a laptop near the front desk. I told her my name and that we would like to check in. She crossly said, ‘Didn’t you get an email with your room number and key code?’ I had not looked because I did not realize there was contactless check-in and check-out. She could have been a little more polite and welcoming. The road in front of the hotel was completely torn up due to construction, so they did warn us about that. The room was on a mezzanine...
Diane