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「It was terrible and got worse the more I investigated. The drains were blocked and the bathroom not cleaned, dirty towels on the doors and the bed had black bits through the white sheets! Thank goodness the sheets were white so I could see how dirty it was!」

「Fantastic property and great price.」

「0/5 – Worst stay of my life. Plummer House Newcastle was an absolute disgrace from start to finish. The room was filthy on arrival — dirty sink and work surfaces, stained floors, damaged furniture, worn cabinets, filthy fridge, marked and stained chairs, and mugs that looked like they hadn’t been properly cleaned in months. This is not “student accommodation” or “serviced living” — it’s neglect. The female manager was rude and unprofessional, even trying to make me check out 12 hours earlier...

「This was a great experience, I am finishing my second masters and this was a great place to be while working at University of Durham. If I had known it was so nice, I would’ve booked a longer stay. The staff were super friendly and helpful, and I set off the fire alarm using the toaster and they were very patient with me. It was a little warm the only thing that could be a benefit is a fan.」

「Very quiet and suitable」