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Holiday Inn Hartford Downtown Area by IHG

3.0 star property
Suburban hotel with a fitness center and a 24-hour business center

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Photo gallery for Holiday Inn Hartford Downtown Area by IHG

Daily buffet breakfast (USD 14.95 per person)
Holiday Inn Hartford Downtown Area offers a practical urban retreat in the heart of the city. Relax in the garden or swim in the indoor pool after visiting the nearby XL Center. Enjoy high-speed WiFi and laundry facilities, perfect for business and leisure travelers.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Housekeeping
  • Laundry

About the neighborhood

Map
06108, CT, East Hartford, 100 East River Drive

Getting around

  • Hartford Union Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 23 min drive

About this property

Holiday Inn Hartford Downtown Area by IHG

Hotel near Connecticut Convention Center
Xfinity Theatre is located near Holiday Inn Hartford Downtown Area by IHG, which provides a garden, laundry facilities, and a bar. The on-site American cuisine restaurant, The River Walk, offers breakfast, dinner, and happy hour. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • Express check-out, outdoor furniture, and meeting rooms
Room features
All 215 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 37-inch TVs with premium channels
  • Microwaves, travel cribs, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The River Walk

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 8,195 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from January 18 2024 to July 1 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hartford East
Holiday Inn Hotel Hartford East
Holiday Inn Hartford Downtown Area Hotel
Holiday Inn Hartford Downtown Area
East Hartford Sheraton
Hartford Area By Ihg Hartford
Holiday Inn Hartford Downtown Area
Holiday Inn Hartford Downtown Area by IHG Hotel
Holiday Inn Hartford Downtown Area an IHG Hotel
Holiday Inn Hartford Downtown Area by IHG East Hartford
Holiday Inn Hartford Downtown Area by IHG Hotel East Hartford

Frequently asked questions

Does Holiday Inn Hartford Downtown Area by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Hartford Downtown Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Hartford Downtown Area by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Hartford Downtown Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hartford Downtown Area by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Hartford Downtown Area by IHG located?

Situated in the business district, this hotel is within a 15-minute walk of Connecticut River and Connecticut Convention Center. Mortensen Riverfront Plaza and Connecticut Science Center are also within 15 minutes. Hartford Union Station is 25 minutes by foot.

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Holiday Inn Hartford Downtown Area by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 330 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 121 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Atiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast area was really clean and quiet
Stayed 1 night in Jul 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, clean place
Stayed 1 night in Aug 2023

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I TRULY recommend this hotel the check in people were friendly the room was clean GREAT STAY
Stayed 1 night in Aug 2023

8/10 Good

JoAnn

Liked: Staff & service
Friendly staff and good access to 84
Stayed 1 night in Nov 2023

10/10 Excellent

Rusheed

Liked: Cleanliness, staff & service, property conditions & facilities
It good place to relax
Stayed 1 night in Nov 2023

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

Good experience, front desk staff very friendly and helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Swapnil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for CT convention center activities with reasonable rates
Stayed 1 night in Jan 2023

8/10 Good

albert

Liked: Cleanliness, staff & service, room comfort

Comfortable Stay

Room very comfortable, and relaxing. Plenty of parking and accessed to local retail stores
Stayed 1 night in Jul 2023

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The location was ideal for taking an Uber to the xfinity theater. The room was clean, staff were friendly. We would stay again!
Stayed 1 night in Jul 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was extremely helpful at all times
Stayed 1 night in Oct 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of free parking
Stayed 2 nights in Jun 2023

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Was easy to get in and out of, all the elevators worked
Stayed 2 nights in May 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly. Very close to the xfinity theater which made our adventure so much better!
Stayed 1 night in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Right off the highway, not much in the immediate area except for car dealerships. Convenient place to stay.
Stayed 1 night in Aug 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent, room was very clean but dated.
Stayed 1 night in Jul 2023

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed one night but this hotel was really clean and had a nice large parking lot. Super convenient to hop right on the highway and get where ever you need.
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased.

Never stayed at this location before. Very clean with helpful staff and on-site bar and breakfast in the morning. Food was great! Very reasonably priced for a summer Saturday. I would stay here again if in the area!
Stayed 1 night in Jul 2023

10/10 Excellent

Huzzberry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable. Employees were welcoming
Stayed 1 night in Aug 2023

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly. The place was very clean. The lady that was in charge of the breakfast buffet was so nice and inviting.
Stayed 2 nights in Feb 2023

10/10 Excellent

Andrew

Liked: Property conditions & facilities
Good checkin
Stayed 1 night in Aug 2023

10/10 Excellent

Verne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accessible room

Bed was very comfortable. Rollin shower functional, ease of someone wheelchair dependent getting in and out of bed in into bathroom very good.
Stayed 1 night in Sep 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was alright for a night
Stayed 1 night in Dec 2022

10/10 Excellent

Michael

Great
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Hotels needs TLC
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Close to Hartford. Convenient to highways.
Stayed 1 night in Oct 2023