Pentstudio West Lake Hanoi

Property class: 4

Choose dates to view prices

Take advantage of a coffee shop/cafe, a playground, and dry cleaning/laundry services at Pentstudio West Lake Hanoi. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Loft, 1 Bedroom

Room

Deluxe Loft, 1 Bedroom

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Loft, 1 Bedroom

Room

Executive Loft, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Loft, 1 Bedroom

Room

Premier Loft, 1 Bedroom

  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Loft, 2 Bedrooms

Room

Premier Loft, 2 Bedrooms

  • 176 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
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About the neighborhood

Located in Hanoi, Pentstudio West Lake Hanoi is in the business district and near the airport. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Hoan Kiem Lake. Ho Tay Water Park and Hanoi Botanical Garden are also worth visiting. Visit our Hanoi travel guide
Map
10000, Hanoi, 699 Lac Long Quan Street

What's nearby

  • A water body with lotus plants and a Ferris wheel in the background.
    Ho Tay Water Park
    12 min walk - 1.0 km
  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    13 min walk - 1.1 km
  • Lotte Mall Tay Ho
    5 min walk - 0.5 km
  • Trinh Cong Son Walking Street
    5 min walk - 0.5 km
  • Rising Sun Park
    10 min walk - 0.9 km

Getting around

  • Chùa Hà Station
    7 min drive
  • Hanoi Long Bien Station
    17 min drive
  • Noi Bai Intl. Airport (HAN)
    22 min drive

Restaurants

  • Haidilao Hotpot 海底撈火鍋
    10 min walk
  • Matcha Seoul
    10 min walk
  • Hỷ Lạc Chay
    7 min walk
  • Starbucks
    10 min walk
  • RuNam
    11 min walk

About this property

Pentstudio West Lake Hanoi

  • Upscale hotel near West Lake
  • Consider a stay at Pentstudio West Lake Hanoi and take advantage of a coffee shop/cafe, a playground, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self parking
    • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
    • Meeting rooms, a 24-hour front desk, and a front-desk safe
  • Room features
  • All 151 rooms feature comforts such as air conditioning and separate dining areas, in addition to perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Showers, free toiletries, and hair dryers
    • Separate dining areas, kitchenettes, and electric kettles

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Frequently asked questions

Does Pentstudio West Lake Hanoi have a pool?

Yes, this property has an indoor pool.

Is Pentstudio West Lake Hanoi pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of VND 577500 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Pentstudio West Lake Hanoi?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Pentstudio West Lake Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pentstudio West Lake Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 867000 per vehicle applies.

Where is Pentstudio West Lake Hanoi located?

Situated near the airport, this hotel is within a 15-minute walk of Trinh Cong Son Walking Street and West Lake. Lotte Mall Tay Ho and Ho Tay Water Park are also within 15 minutes.

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Reviews

Pentstudio West Lake Hanoi Reviews

8.4

Very Good

9.6

Cleanliness

8.8

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 13 out of 19 reviews
Rating 8 - Good. 2 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location to be close enough to the heart of Hanoi but far enough out to enjoy some peace! A beautiful location in a beautiful city with plenty of room to spread out and relax.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully managed property that worked out well in a pinch for my wife and me when our flight was cancelled. Staff was very courteous and accomodating. The rooms were very spacious and clean.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 8 nights in Sep 2023
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The price was okay but a little higher than what was expected for the quality of the personal care items.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the amenities are well prepared. But the swimming pool was closed during the stay. I don’t know if it was because of the virus or not. Without that, everything is great.
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Spacious suites

My colleague and I stayed here in separate suites for a business trip. I'm not sure I've ever had a more spacious suite anywhere! I loved that they provided a massive jug of water on arrival, so you aren't nickel and dimed for little water bottles. In-suite laundry and a beautiful bathroom rounded out the experience. The restaurant is good, but a bit pricy with limited hours. Customer service is lacking. As a business traveler, I will consider other options in the future due to their inflexibility and leaning on "policy" as an excuse. Most visitors like to stay in the Old Quarter of Hanoi, but we loved walking to the West Lake area for cafes, art, and culture.
Stayed 8 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a new property with large glass windows that let in a lot of light. I stayed in a studio with a loft on an upper floor, and it was a pleasant experience due to the view of the city below. The studio has a tall ceiling, which made it an airy and open space. The kitchen was useful, because I could do some light cooking, and gave it a more home-y experience. The one concern I did have was accessibility. One needs to climb a tall staircase to get up to the loft. Therefore, I would not recommend it to an elderly or disabled person.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
昨年もお世話になりとても素晴らしかったのでリピートです。
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격 대비 최고!

가격 대비 매우 훌륭해요!
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
どのstaffも感じがよく快適に9日間を過ごせました。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
おしゃれな設備です。
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superrrrrrrrrrrrrrrrrr
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Stayed 1 night in May 2023
Verified review

2/10 Terrible

Stayed 2 nights in Nov 2022
Verified review

2/10 Terrible

Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Stayed 5 nights in May 2022