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Medallion Hanoi Hotel

4.0 star property
Upscale comfort awaits near Hoan Kiem Lake, where travelers can explore nearby shopping before enjoying a satisfying meal at the on-site restaurant

Choose dates to view prices

The Medallion Hanoi Hotel sits in the heart of the city, offering convenient shopping and a welcoming coffee shop. Guests can savor breakfast, lunch or dinner at the Medallion Restaurant, while taking advantage of car rental services and WiFi access in their rooms.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, rollaway beds

Classic Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed, City View

Minibar, in-room safe, desk, rollaway beds

Suite, 1 King Bed, City View

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms, Garden View

Minibar, in-room safe, desk, rollaway beds

Family Room, Connecting Rooms, Garden View

  • Garden view
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 2 Double Beds

View all photos for Superior Room, Balcony, City View

Minibar, in-room safe, desk, rollaway beds

Superior Room, Balcony, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony, City View

Deluxe Room, Balcony, City View | Minibar, in-room safe, desk, rollaway beds

Deluxe Room, Balcony, City View

  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, rollaway beds

Junior Suite, 1 King Bed

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Old Quarter neighborhood, Medallion Hanoi Hotel is connected to a shopping center. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
Map
10000, Hanoi, 11 Ma May, Hoan Kiem

What's nearby

  • Ta Hien Street
    Ta Hien Street
    2 min walk - 0.2 km
  • Quan Chuong Gate
    Quan Chuong Gate
    3 min walk - 0.3 km
  • Dong Xuan Market
    Dong Xuan Market
    5 min walk - 0.5 km
  • Hoan Kiem Lake
    Hoan Kiem Lake
    7 min walk - 0.6 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    7 min walk - 0.6 km

Getting around

  • Hanoi Long Bien Station
    8 min drive
  • Noi Bai Intl. Airport (HAN)
    38 min drive

Restaurants

  • AHA Cafe Đào Duy Từ
    1 min walk
  • Madam Tran Restaurant
    1 min walk
  • Sinh Tố 22 Mã Mây
    1 min walk
  • Cơm Rang Dưa Bò Bà Dung
    1 min walk
  • Mad Monkey Hanoi
    1 min walk

About this property

Medallion Hanoi Hotel

Upscale hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Medallion Hanoi Hotel, which provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Medallion, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A gift shop, 1 meeting room, and smoke-free premises
  • Coffee/tea in the lobby, tour/ticket assistance, and free newspapers
  • Guest reviews say good things about the overall condition
Room features
All 70 rooms boast comforts such as 24-hour room service and fireplaces, in addition to perks like air conditioning and bathrobes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch HDTVs with satellite channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Medallion

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 323 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Medallion Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Medallion Hanoi Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Medallion Hanoi Hotel?

Check-out is at noon.

Does Medallion Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Medallion Hanoi Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Ancient House, Hoan Kiem Lake, and Hanoi Old Town Night Market. Train Street and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Railway Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Medallion Hanoi Hotel Reviews

8.0

Very Good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 71 out of 234 reviews
Rating 8 - Good. 106 out of 234 reviews
Rating 6 - Okay. 44 out of 234 reviews
Rating 4 - Poor. 9 out of 234 reviews
Rating 2 - Terrible. 4 out of 234 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Room condition is quite old.
Stayed 1 night in Nov 2019
Verified

8/10 Good

た

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
特にありませんでした
Stayed 1 night in Oct 2019
Verified

8/10 Good

annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Nice room and bed but can be noisy due to street vendors and traffic.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Ken

Liked: Cleanliness, staff & service
The property is old but clean and the staff are friendly, the area is very busy and our room on the front was across the road from several bars, which played music until about 1am ok if you are younger than us
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
朝食が美味しかった。
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Jarly

Liked: Cleanliness, property conditions & facilities
Nicely decorated and clean hotel with a great location in the middle of Hanoi old town. The bed was comfortable and the room had a cozy balcony to the street. Breakfast reasonable. Recommend Commendable. Fantastic cozy town with great charm, really Vietnam at its best. Many cozy eateries and easy to get around by bicycle taxi and on foot. Visit the area where the train passes close by while enjoying a cup of Vietnamese coffee.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
-Location was super great, everything is within walking distance -there's a hostel/bar next door so expect lots of noise -Staff could be more friendly -Room has no windows. I'm claustrophobic and requested a room change. Of course they asked for additional charge which doesn't make me feel good. I think they should specified the details on the booking that there's no windows....maybe some compassion thoughts would be nice. -Breakfast was mediocre
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Cheap good location

The bed is comfortable. The bathroom is very odd. The shower and toliet is on top of One another and the ceiling has some mold from the water hitting it. It very well located so you can walk everywhere. Staff is friendly and great free breakfast.
Stayed 1 night in May 2019
Verified

10/10 Excellent

T.SUZUKI

Liked: Cleanliness, staff & service, property conditions & facilities
先週ほぼ１週間、利用しました。 スタッフはとても親切で、チェックイン後に初めて外出する際も、向こうから話しかけてくれてマップをもらったり、他にも相談しやすかったです。 場所はとにかく最高。 旧市街地を十分楽しめます。 でも夜はたしかに近隣のバカ騒ぎな音が微妙に入ってきますが、ヘッドホンなりなんか着ければまるで聞こえなくなる程度です。 繊細な人は何かしら対策グッズ持ってけばOK。 近くに空港からのバス停もあるので、行きも帰りも35,000ドン！(タクシーだと400,000ドンくらいかかるらしい！) 初めてのハノイ、ここを拠点にして本当に良かったって感じでした。
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. They questioned us while waiting in the lobby for our ride to pick us up, mind you it was 2:25pm and we were due to get picked up around 3 pm
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
立地条件は最高です。どこに行くにも便利な場所。宿泊施設もそれなりに良いと感じます。快適に過ごすことが出来ました。スタッフの対応はかなり良いと感じます。良く教育されていると感じました。
Stayed 7 nights in Mar 2019
Verified

4/10 Poor

raelyne

Disliked: Staff & service

Couldn’t accommodate us till after 7pm!!

The hotel was fine except for the fact that they couldn’t accommodate us till after 7pm!!! We first arrived at 4:30pm. We were told to keep coming back every half hour. They informed us the first time we returned that if we wanted to pay extra to upgrade our room they would accommodate us sooner or else it would be another 30 minutes. We continued to wait and were eventually accommodated. We would have contacted hotels.com for help but we were out of the country and had no access to phone signal and the hotel wouldn’t give us the WiFi code until we were checked in. We were very tired and upset that it took so long to get a room when check in time was many hours before our arrival.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Well located Hotel - however renovation of bathroom is required - wet & musty with no ventilation
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
There was a machine of some sort running constantly which created a terrible noise in the room. It could be a pump or air conditioning system on the roof.
Stayed 1 night in Dec 2018
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the Old Quarter

Nice hotel, the room we were in for the first night was a bit noisy so they moved us with no hassle. Breakfast was really good with lots of options.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities

소음에 민감하지 않다면 굿.

여행자 거리에 있어, 접근성이 좋으나, 바로 옆건물이 백패킹호텔이라, 새벽2시정도까지는 소음을 감수해야함
Stayed 4 nights in Nov 2018
Verified

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right at the center of Old Quarter (location is great if you want to be in the middle of actions, but it can noisy). The room is ok, I have reserved a suite with city view balcony but it seems a junior suite instead (a bit smaller compare to standard suite and no city view or maybe a glimpse of city view in a corner). Room is clean but basic (not luxury feelings). Staffs are nice and helpful.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Staff was friendly and helpful. The food was okay. We had a room with a balcony facing the street so it was very noisy at night when night life started. We booked two separate date stays with the first room not so good. The shower in the bathroom did not have a divider so the whole bathroom was wet when taking a shower. The second room was located more in the back of the hotel and was much better and less noisy. Hotel located very close to night market.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location is covenient and the hotel is nice, perhaps the rooms need a little update. Just beware that the streets in the Old Quarter are crazy!
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location is covenient in the middle of a popular and busy street. Staff is nice and property is good. Breakfast is good and veried.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旧市街の中にあるホテルで、分かりずらい場所ですが、事前に地図に場所を登録しておいたので、Ｌｏｎｇｂｉｅｎバスターミナルから、ＧＰＳを利用し迷わずに到着できました。 ハノイは、旧市街が絶対に楽しい。ホアンキエム湖までも徒歩１０分くらいで。
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast average. Location excellent. Toilet needs some minor renovation. Overall very happy.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the central location of this hotel. Hides amongst the hustle and bustle of Hanoi it was a very friendly and calming escape. It was walking distance to everything and the staff were extremely helpful. Only downside is it is next door to a backpackers so when they are partying you can here it but most of the rooms are double glazed so the hotel does their best to block out the noise.
Stayed 2 nights in Oct 2018
Verified

2/10 Terrible

Cesar Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

En remodelación

Todo mal en remodelación no avisan no ayudan con las maletas no explican nada cero atención mucho polvo ruido
Stayed 1 night in Aug 2018
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

BoutiqueHotel in the Old City

Hotel is being renovated so restaurant is relocated and area can be a little noisy,
Stayed 1 night in Jul 2018