Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Lotusama Hanoi Hotel provides dry cleaning/laundry services, a restaurant, and more. Guests can connect to free in-room WiFi.
Old Quarter, a neighborhood in Hanoi, is home to Lotusama Hanoi Hotel. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Hanoi, 35 Hang Ga, Hoan Kiem
What's nearby
Dong Xuan Market
5 min walk - 0.5 km
Quan Chuong Gate
7 min walk - 0.6 km
Hanoi Old Town Night Market
7 min walk - 0.6 km
Hoan Kiem Lake
8 min walk - 0.7 km
St. Joseph's Cathedral of Hanoi
10 min walk - 0.9 km
Getting around
Cรกt Linh Station
4 min drive
Hanoi Long Bien Station
9 min walk
Noi Bai Intl. Airport (HAN)
41 min drive
Restaurants
Bรบn Chแบฃ Nem Cua B แป
1 min walk
Egg Coffee & More
2 min walk
Cร Bรณp
1 min walk
Tรฉp Vietnamese Restaurant
1 min walk
Phแป Huy 67
2 min walk
About this property
Lotusama Hanoi Hotel
Upscale hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Lotusama Hanoi Hotel provides dry cleaning/laundry services, a restaurant, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
Bike rentals, a roundtrip airport shuttle (surcharge), and luggage storage
A 24-hour front desk, a front-desk safe, and tour/ticket assistance
Concierge services, an elevator, and coffee/tea in the lobby
Room features
All guestrooms at Lotusama Hanoi Hotel offer perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Offsite parking available (VND 200,000 per day); discounts available
24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
A restaurant
Coffee and tea in common areas
Things to do
Bicycle rentals
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in hallways
Handrails in stairways
Well-lit path to entrance
More
7 floors
Designated smoking areas
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Room service
More
Air conditioning
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in fee: VND 600000
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 800000
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: VND 460000 per vehicle (maximum occupancy 3)
Airport shuttle fee per child: VND 460000 (up to 5 years old)
Nearby parking fee: VND 200000 per day (66 ft away)
Early check-in fee: VND 600000 (subject to availability)
Late check-out fee: VND 800000 (subject to availability)
Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Frequently asked questions
Is Lotusama Hanoi Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Lotusama Hanoi Hotel?
As of Oct 12, 2026, prices found for a 1-night stay for 2 adults at Lotusama Hanoi Hotel on Oct 13, 2026 start from ๏ฟฅ6,789, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Lotusama Hanoi Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 AM. Early check-in is available for a fee of VND 600000 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Lotusama Hanoi Hotel?
Check-out is at noon. Late check-out is available for VND 800000 (subject to availability).
Does Lotusama Hanoi Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 460000 per vehicle applies.
Where is Lotusama Hanoi Hotel located?
Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 9 minutes by foot and Hanoi Railway Station is 20 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Lotusama Hanoi Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We love staying at the Lotusama hotel, the breakfast is the best of all hotels we have stayed, the staff are lovely and location is excellent, a home away from home
Location was great. Although we didn't get the room we booked the lovely staff worked hard to make amends. Our stay at the hotel and the area was excellent.
Very friendly staff and very convenient spot. Almost everything was walking distance and if you donโt want to walk you can use their uber service called Grab. Itโs super affordable. Great shops and entertainment nearby. The hotel is very clean and they have 24/7 staff which was nice. Check-in can be any time but itโs best to also let them know if you have a late flight in. Check out time is 12pm but if you want to explore before your flight they will hold your luggage for you until you are ready. They provide laundry service if need be and free breakfast.
Good hotel for the price. The rooms were smaller than expected. especially if you have big suitcases there isn't much space for storage. we didn't get a room with a view so it felt claustrophobic. the window was just a wall. which I guess was expected. other wise the room service, facility, food, reception service was great. The staff was quite helpful when it comes to helping us plan our excursions
Nice little hotel with a great breakfast. Plenty of nice cafes and street food options nearby. The best part however is the staff, lovely, dedicated and attentive people who make you feel at home.
We loved the friendly staff at this hotel, Chloe from reception was the stand out who went out of her way to make us feel so welcome. Iโd also like to mention the chef who was incredibly friendly and makes the best omelette.๐
Room was very small and had a strong odour, the bathroom was full of mould and initially didnโt drain at all, the drainage was resolved on request but water still pooled in the bathroom.
The room had no natural light and every little ventilation.
The mattress had collapsed on one side and the sheets had stains.
Fรธrst viste det sig til at vi havde fรฅet et vรฆrelse med vindue - men ikke et rigtigt vindue da der bag gardinet var en stor mur. Det brokkede jeg mig over og heldigvis havde de mulighed for at give os et andet vรฆrelse. Det andet havde vรฆret no go for mig - ville รธnske at det havde stรฅet i vรฆrelsesbeskrivelsen da jeg bookede
Stayed 2 nights in Dec 2025
Verified review
8/10 Good
Lars Joakim
Nov 12, 2025
Liked: Cleanliness, staff & service, amenities
Rummet va lite slitet, men helt ok. Personalen va underbara.
Erg goed hotel, we hadden er 1 met raam, maar dat zou ik normaal wel pakken maar in Hanoi is het zo druk op de weg en ze toeteren echt voor elke scheet. Dat we alleen de airco hebben gebruikt en raam dicht gelaten. Je kon toch niet verder kijken dan 20 cm want daar begon de muur van de buren. Ontbijt prima chrosantjes, brood, kaas, ham, fruit eitjes worden op bestelling gedaan hoe je hem wilt hebben of noedels soep.
Elke afdeling heeft 2 slaap kamers weinig last van de buren. Erg veilig hotel. Airco werkte prima, vriendelijk personeel