Room smelled and there was a lot of cigarette smoke in the hallway. Lights in the hallway were turned off, so I had to use cell flashlight to find elevator and my room.
Stephen
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Andréa
2024 年 2 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Andréa
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
出張
2023 年 11 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall it was comfortable and clean. The location is great. The staff are helpful. The only thing not so good is the walls are thin and can hear the neighbours talking on the phone and children crying. There was also noise from the water pipes when guest from other rooms are taking showers or flushing toilets.
宿泊されたお客様
2023 年 11 月に 2 泊滞在
10/10 (非常に良い)
Wai Keung
2023 年 3 月 23 日
Wai Keung
2023 年 3 月に 2 泊滞在
10/10 (非常に良い)
Aparna
2023 年 2 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, with a wide walkable pavement at the front entrance. Quiet...assured of a good night's sleep! Safe...especially for solo female traveler. Professional staff, with smooth check-in and check-out. Sensitive to guest needs and very helpful.
Aparna
2/10 (非常に不満)
Andy、Singapore
出張
2020 年 3 月 9 日
気になった点 : スタッフとサービス
This is a terrible hotel with no responsibility as a host and towards the guest! When I arrived at the hotel at around 10.30pm, the hotel is totally shut down and not in operation. I an totally stranded!
I didn't even receive any email/message to inform me that the hotel is closed! I tried calling the 2 telephone numbers on the hotel website and 1st numbers is wrong & the 2nd number nobody pickup.
I tried calling the telephone numbers indicated on Expedia confirmation itinerary. Tried many time before someone answered. I was then informed that he is an agent & not the hotel employee and will arrange me to stay at another hotel.
This is the worse experience I had and I will never ever come back to this hotel.
Andy
2020 年 3 月に 2 泊滞在
10/10 (非常に良い)
Gabrielle-Anne
2020 年 2 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Impecable
We ended our 5 week trip at this hotel for a fiew days. Staff was so nice, hard working and attentive! The cook tried her best to get us the best breakfast possible, the front desk booked our Halong Bay trip and stored our luggage while we went to SaPa, they had hand sanitizer and masks (coronavirus) accessible... I have nothing bad to say about this hotel! I highly recommend!