Travelers find a peaceful escape at this Hanoi hotel where spa treatments ease tension, the bar serves favorite drinks, and WiFi keeps everyone connected
Flora Centre Hotel & Spa offers a serene escape in central Hanoi. Relax with coffee or cocktails at the bar, enjoy treatments at Heritage Centre Spa, and use high-speed WiFi. Guests consistently praise the attentive staff.
Located in Old Quarter, a neighborhood in Hanoi, Flora Centre Hotel & Spa is in a shopping district and near theme parks. Temple of Literature and Ho Chi Minh Mausoleum are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake. Check out an event or a game at My Dinh National Stadium, and consider making time for Goethe-Institut Hanoi, a top attraction not to be missed. Visit our Hanoi travel guide
Hanoi, 14A Luong Van Can, Hoan Kiem
What's nearby
Hang Gai Street
2 min walk - 0.2 km
Hanoi Old Town Night Market
3 min walk - 0.3 km
Hoan Kiem Lake
3 min walk - 0.3 km
Thang Long Water Puppet Theatre
5 min walk - 0.5 km
St. Joseph's Cathedral of Hanoi
8 min walk - 0.7 km
Getting around
Hanoi Long Bien Station
11 min walk
Noi Bai Intl. Airport (HAN)
23 min drive
Restaurants
MẸT Vietnamese Restaurant & Vegetarian Met 2
3 min walk
phở gà 26 Hà Trung
1 min walk
Cai Mam Authentic Vietnamese Cuisine Restaurant in Hanoi
1 min walk
Co Restaurant
1 min walk
Phở Vỉa Hè Hàng Bạc
2 min walk
About this property
Flora Centre Hotel & Spa
Upscale hotel near Hoan Kiem Lake
Located close to Thang Long Water Puppet Theatre and Embassy of China, Flora Centre Hotel & Spa provides dry cleaning/laundry services, a 24-hour gym, and a restaurant. Treat yourself to spa services, such as a Thai massage, a body wrap, or hydrotherapy. Stay connected with free in-room WiFi.
Other perks at this hotel include:
A roundtrip airport shuttle (surcharge), smoke-free premises, and a porter/bellhop
A front-desk safe, a 24-hour front desk, and an elevator
Concierge services, luggage storage, and tour/ticket assistance
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Flora Centre Hotel & Spa have comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
Bathrooms with rainfall showers and designer toiletries
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Food and drink
A restaurant
Things to do
24-hour gym
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Spa
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Thai massages
Thalassotherapy
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
40-inch LED TV with cable channels
Food and drink
Free bottled water
Minibar
More
Air conditioning
Desk
Free local calls
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 3 AM
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 350000.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: VND 450000 per vehicle (one-way)
Airport shuttle fee per child: VND 150000 (one-way), (from 1 to 6 years old)
Nearby parking fee: VND 200000 per night (656 ft away)
Rollaway bed fee: VND 350000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hanoi L'Heritage Centre Hotel
L'Heritage Centre Hotel
L'Heritage Centre
Flora Centre Hotel Spa
Hanoi L'Heritage Centre
Flora Centre Hotel & Spa Hotel
Flora Centre Hotel & Spa Hanoi
Flora Centre Hotel & Spa Hotel Hanoi
Frequently asked questions
Is Flora Centre Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Flora Centre Hotel & Spa?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Flora Centre Hotel & Spa on Apr 1, 2026 start from ¥10,693, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Flora Centre Hotel & Spa?
Check-in start time: 2 PM; Check-in end time: 3 AM. After-hours check-in is not available.
What time is check-out at Flora Centre Hotel & Spa?
Check-out is at noon.
Does Flora Centre Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.
Where is Flora Centre Hotel & Spa located?
Located in Old Quarter, this hotel is within a 10-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Goethe-Institut Hanoi and Embassy of China are also within 1 mi (2 km). Hanoi Long Bien Station is 11 minutes by foot and Hanoi Railway Station is 20 minutes.
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Reviews
Flora Centre Hotel & Spa Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A clean and safe property that is in the heart of the Old Quarter. This property is conveniently located near most major attractions and is very quiet despite being in the hustle and bustle of a very congested area. I enjoyed my stay at this property and recommend to anyone visiting the Old Quarter. *Note: during the weekend, the streets around the hotel are closed in the evening due to the Night Market. So, if you need to be dropped off directly at the hotel, please plan to arrive prior to the closures.
We have stayed at Flora Center Hotel and Spa before so we already knew how fantastic it was! The rooms are nice and the staff were great again. They were helpful and responsive when things needed to be fixed which we really appreciated. We will definitely stay here again and highly recommend this hotel to others.
If I could give the staff and service more stars I would!! They are definitely the highlight of this hotel.
The location of the hotel is great, breakfast was nice and the rooms were always clean.
I would highly recommend this hotel and hope to be back.
The hotel is in a great location, right in the middle of the old quarter. It is clean with a very good breakfast at low cost. Most importantly is the staff is friiendly and very helpful with any questions we had
This night we did updrage and had a huge room - almost an appartment. And because of that, the experience was totally difrent from two days ago. But breakfast is still a minus chapter.
ragnar
Stayed 1 night in Jul 2025
8/10 Good
Jyllene
May 12, 2025
Liked: Staff & service
The hotel is really central to the old quarter. The hotel staff were very good and understanding however the place needs refurbishment. Water shower was really slow and temperamental and the furnishings are run down.
Very central location in old town, we had Queen suite room with (tiny) balcony but decent sized room with big sofa, very comfortable, aircon a bit noisy, but great short stay in the heart of Hanoi.
So nice that the hotel help us check in earlier and upgrade us to the suite. The room is spacious and the air conditioner is really powerful. Also the breakfast is tasty with various kinds of fruits. This hotel offers a warm experience on my first day in Hanoi.
Lai Fun Fanny
Stayed 1 night in Apr 2025
10/10 Excellent
Elaneelyn
Feb 3, 2024
Liked: Cleanliness, staff & service
The staff were great! The place is old but clean. I would stay again
The staff deserved 10⭐️ they were always attentive and taking care of our needs.
We stayed in a double bed room and the size was good. The pressure from the shower was very nice. There is a very popular restaurant next to the hotel.
Tak
Stayed 1 night in Jul 2024
10/10 Excellent
yannick
Mar 7, 2024
Nice location, Nice hôtel. Nice service. Lincoln and the staff help us out to book a trip to Sa Pa. I recommend it !
We stayed at this hotel for 6 nights in the family connecting suite. The rooms were equipped with all the essentials for our stay. We were pleased with the friendliness of staff (especially Jase at reception). Breakfast buffet was a great way to start off each morning. Location is extremely central.
Staff were extremely helpful and accommodating, the hotel location was perfect walking distance to all attractions, restaurants and shops. I stayed in the deluxe room which was super spacious and room was clean and tidy everyday. Our bathroom looked a little tired and we had to wait for the hot water after each person showered for 15mins for the boiler which was a little pain after a long day, was informed our room was connected to a old boiler vs other room would not have this problem.
Verified traveler
Stayed 4 nights in Apr 2024
8/10 Good
Kerrina
Feb 22, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location - walking distance to so many popular restaurants, markets, the lake and attractions. Staff and service were amazing! The only thing letting down this property is the mould. Our room had significant water damage and it had been painted over. The paint was peeling from the walls and you can smell the damp mould smell. I suffer from allergies and they flared right up staying here. Probably wouldn’t stay there again, only due to that.
Kerrina
Stayed 4 nights in Feb 2025
6/10 Okay
Verified traveler
Jan 1, 2025
Liked: Cleanliness, room comfort
Bit disappointing
A bit disappointi g. The breakfasy wasnt very good and the staff didnt seem particularly well frained. The location is good but the rooms are a bit small and noisy. A good spot but needs a bit of sorting out.
Great hotel for a trip to Hanoi! The location of the accommodation was convenient as it is right in the city center. Furthermore, the rooms were spacious and looked clean overall. The staff were very helpful and friendly. We also booked trips to Sapa, Ha Long Bay and the Ha Giang Loop through the hotel, which were well organised. If you had any questions during these trips that they had arranged, the Flora Center travel desk could be reached quickly when necessary. So after we left Hanoi they still provided us with travel advice and tour options for the rest of Vietnam. So, the hotel and service were excellent and definitely recommended!
This is the second time returning to Vietnam to join my family after 8 years.
I didn't expect much from a low budget hotel, but I think this is one of the good value hotels with quality beyond expectations.
Located on a centre of old quater, near the walking street, but not blocked on weekends, the street outside is very noisy but inside the hotel at night it is very quiet.
Friendly and attentive staff, even calling in the middle of the night to ask for more bottled water is still provided.
The room is a bit small, but with such a good room price, it is impossible to have a spacious room in old quater hotel, I understand, but still very clean and comfortable.
I don't understand why there are still customers who are not satisfied, for me it's good, highly recommended.
Thanh Tuan
Stayed 1 night in Dec 2023
8/10 Good
Diane
Mar 11, 2024
Liked: Cleanliness, staff & service, room comfort
Charming hotel, grear staff
The best thing sbout this hotel was the staff, especially Lincoln, the manager, who helped us make a date change though it was difficult to do. The front desk staff were very conscientious as well. If you need anything, just ask. Liked the breakfast, especially the fruit, yogurt, and a few Vietnamese dishes. The bathroom was not well designed. The toilet paper roll was unreachable from the toilet. The shower was hard to adjust as it was far from the entry and you couldnt adjust the temperature from the outside. Imagine that the water coming out of the faucet is hot and you didn’t know. Your feet would get scalded!