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Hanoi Home Hotel

4.0 star property
Travelers can unwind with a massage at this tranquil hotel, then get insider tips from the concierge team for exploring Hanoi's vibrant nearby markets

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Hanoi Home Hotel provides a peaceful retreat in central Hanoi, just steps from Hoan Kiem Lake. Guests can book a massage at the spa to recharge before heading out to explore St. Joseph's Cathedral and the Old Town Night Market, with in-room WiFi available for planning adventures.

Reviews

4.0 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
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About this property

Hanoi Home Hotel

  • Upscale hotel near Hoan Kiem Lake
  • Close to Hanoi Old Town Night Market, Hanoi Home Hotel provides dry cleaning/laundry services, a health club, and a business center. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
    • A porter/bellhop, tour/ticket assistance, and concierge services
    • A 24-hour front desk
  • Room features
  • All guestrooms at Hanoi Home Hotel boast comforts such as air conditioning, as well as amenities like free WiFi and minibars.
  • Other amenities include:
    • Bathrooms with designer toiletries and showers
    • LCD TVs with cable channels
    • Refrigerators, daily housekeeping, and phones

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￥4,046 total
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May 22 - May 23
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 5 per stay

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 2 for adults and USD 1 for children
  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Rollaway bed fee: USD 5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hanoi Home Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Home Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hanoi Home Hotel?

Check-out is at noon.

Does Hanoi Home Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Hanoi Home Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Red Moon Gallery, Hoan Kiem Lake, and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Ly Trieu Quoc Su Pagoda are just steps away. Hanoi Railway Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.0

4.4

Cleanliness

7.6

Location

3.6

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

Reviews

Verified

6/10 Okay

Betina

Disliked: Staff & service, property conditions & facilities, room comfort
Intet vindue, der lugtede af mad hele tiden. Lyset var to spots, og nærmest blændede os. Tændte man for lyset på toilettet, startet udsugning og den var så høj at vi dårlig ku føre en samtale. Damen i receptionen var flink, men voldsom insisterende på vi købte ture hos hende.
Stayed 2 nights in Jan 2018
Verified

2/10 Terrible

Quang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel, don't stay here

Bad service, dirty room, lots of mosquitoes and cockroaches. I can't connect wifi.
Verified

2/10 Terrible

clement

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bof bof

chambre au dernier étage, pas d'ascenseur, draps sales, pas d'eau chaude, pas de wifi dans la chambre
Verified

4/10 Poor

Josephine

Disliked: Room comfort

Not great to find or get sleep

Once you eventually find hotel (although great for close proximity to St.Josephs Cathedral, the lake & Vietnam Airlines HO for hourly airport minibus transfer only $2 or 40,000 dong available to anyone), dont be surprised to hear constant banging/clanking noises from pipes & hot water system throughout hotel. I arrived 10pm from Cat Ba island & due to leave 7.30am for airport - noise from pipes was still obvious at 2am :( Whilst seems cheap, there are so many places available £10pn. No towels, soap, hairdryer & double bed on 5th floor really creaky/uncomfortable (am used to vietnamese standard as this was my last night of 4weeks). Staff was however helpful on my 9hr stay, carried suitcase up/down 5th floor & also to main road of Cathedral to show direction of airport transfer Sasco minibus.
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

위치 좋음

냐터런 바로 옆이고 근처에 마사지샵이나 식당도 많아서 위치는 좋으나 객실 환경은 크게 쾌적하지는 않아요. 매트리스도 좀 딱딱하고 시설이 좋은 편은 아니지만 잠깐 들러서 잠만 자고 관광하기에는 위치가 매우 좋습니다! 직원분들도 친절하구요.