外観

ハノイ ダイアモンド キング ホテルの口コミ

3 out of 5
ハノイ ダイアモンド キング ホテル
86 Ma May Street, Hoan Kiem, Hanoi

口コミ

9.0

とても素晴らしい

評価 10 - 64 件の口コミ中 42 件が非常に良い" "
評価 8 - 64 件の口コミ中 14 件が良い" "
評価 6 - 64 件の口コミ中 6 件が普通" "
評価 4 - 64 件の口コミ中 2 件が不満" "
評価 2 - 64 件の口コミ中 0 件が非常に不満" "

9.0/10

清潔度

9.6/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Takeshi

Rosaからの返信 (投稿日 : 2023 年 3 月 13 日)
Dear Takeshi, Thank you for giving us highest score though it was a very short stay with us. We are very pleased to know you enjoyed your stay so much. My team and I will keep working harder to welcome you back if the chance given. Thanks & best regards,Rosa NguyenGeneral Manager

10/10 (非常に良い)

KAZUO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

8/10 (良い)

yoshinori

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 4 泊滞在
Rosaからの返信 (投稿日 : 2020 年 2 月 8 日)
9-10 điểm Dear Sir/Madam, Thank you for choosing our hotel and the time you took to share it with us. It is our pleasure to be your accommodation due to your recent stay with Hanoi Diamond King Hotel. I am glad to hear that you enjoyed our ideal location, superb breakfast and friendly staff. Regarding your complaints mentioned above, I am very sorry and I will share your comment with the team to find a solution and we hope that we can have other opportunities to show you our best service. We very much look forward to serve you again in Hanoi if the chance given. Thanks & best regards, Rosa Nguyen General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 1 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2019 年 2 月 15 日)
Thank you for your stay and voting for us!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 11 月に 7 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2018 年 12 月 4 日)
Thank you for your stay and spending time a maximum score for us! We wish you all the best and hope to see you again soon in the near future!

10/10 (非常に良い)

momokoma、tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
旧市街の中の便利なホテル
旧市街の旧家保存館(ママイの家)の向かい側で、どこに行くにも便利。従業員の皆さんは本当に親切で、何度もハノイに来ていますが一番感じが良かったです。 日本語は通じませんが、英語OK、朝食バイキング付き、バスルームにはシャンプー、ボディーソープ、ドライヤー、お部屋にはエアコン、冷蔵庫、お湯沸かしポット有り。
2017 年 12 月に 2 泊滞在

10/10 (非常に良い)

Hugo

カップルで旅行
良かった点 : 設備とサービス
2024 年 1 月に 4 泊滞在
Rosaからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Sir/Madam, Thank you very much for choosing our hotel for your stay and the time you spent to write feedback to us. It is our pleasure to be your accommodation due to your recent stay with Hanoi Diamond King Hotel and we are very pleased to know that you enjoyed your stay in our hotel. We very much look forward to serve you again in Hanoi if the chance given. Thanks & best regards, Rosa Nguyen General Manager.

10/10 (非常に良い)

Tien Cong

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good for service
2023 年 12 月に 2 泊滞在
Rosa からの返信 (投稿日 : 2023 年 12 月 8 日)
Dear Sir/Madam, Thank you very much for choosing our hotel for your stay and the time you spent to write feedback to us. It is our pleasure to be your accommodation due to your recent stay with Hanoi Diamond King Hotel and we are very pleased to know that you enjoyed your stay in our hotel. We very much look forward to serve you again in Hanoi if the chance given. Thanks & best regards, Rosa Nguyen General Manager.

8/10 (良い)

Jack

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice room, great and helpful staff and good value. Highly recommend.
2023 年 9 月に 2 泊滞在
Rosa Nguyen からの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Sir/Madam, Thank you very much for choosing our hotel for your stay and the time you spent to write feedback to us. It is our pleasure to be your accommodation due to your recent stay with Hanoi Diamond King Hotel and we are very pleased to know that you enjoyed your stay in our hotel. We very much look forward to serve you again in Hanoi if the chance given. Thanks & best regards, Rosa Nguyen General Manager.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Located in Hanoi Old Quarter, easy access to local restaurants/eating outlets. Airport bus 17 stop located @ 80 Tran Nhat Duat and Airport Bus 86 stop @ 23 Hang Tre nearby the hotel.
2023 年 2 月に 3 泊滞在
Rosaからの返信 (投稿日 : 2023 年 2 月 26 日)
Dear Sir/Madam, Thank you for choosing our hotel and the time you took to share it with us. It is our pleasure to be your accommodation due to your recent stay with Hanoi Diamond King Hotel. We very much look forward to serve you again in Hanoi if the chance given. Thanks & best regards, Rosa Nguyen General Manager

8/10 (良い)

Eric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
Great location. Basic, but adequate accommodation. Friendly staff.
2023 年 1 月に 3 泊滞在
Rosaからの返信 (投稿日 : 2023 年 2 月 9 日)
Dear Sir/Madam, Thank you for spending your valuable time writing us a great feedback. My team and I will keep working harder to welcome you back if the chance given. Thanks & best regards,Rosa NguyenGeneral Manager

10/10 (非常に良い)

??

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
직원들이 모두 친절하고 시설도 깔끔합니다. 관광지와 매우 가까운 곳에 위치해 있어 택시 타지 않고도 대부분의 관광지에 갈 수 있습니다
Rosaからの返信 (投稿日 : 2022 年 12 月 29 日)
Dear Valued Customers, Thank you for giving us highest score though it was a very short stay with us. My team and I will keep working harder to welcome you back if the chance given. Thanks & best regards, Rosa Nguyen General Manager

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 2 泊滞在
Rosaからの返信 (投稿日 : 2022 年 12 月 29 日)
Dear Christopher, Thank you for giving us highest score though it was a very short stay with us. My team and I will keep working harder to welcome you back if the chance given. Thanks & best regards, Rosa Nguyen General Manager

10/10 (非常に良い)

Myung hee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good location and kindness
가격대비 짱입니다. 위치가 대박입니다. 공항버스와 사파버스에서 내려 3분거리입니다. 주위에 맛집도 많구요. 다 걸어 다닐수 있는 위치라 좋았어요. 시설도 깨끗하고 침대도 편해서 잘 잤네요. 무료,차와 커피,물 2병이 준비되어 있답니다. 직원이 매우 친절하게 정보도 알려줘요. 1. location is good. 2. very nice service specifically Andrew helped a lot. 3. very clean room and bed.
2022 年 12 月に 1 泊滞在
Rosaからの返信 (投稿日 : 2022 年 12 月 29 日)
Dear Myung Hee, Thank you for giving us highest score though it was a very short stay with us. My team and I will keep working harder to welcome you back if the chance given. Thanks & best regards, Rosa Nguyen General Manager

10/10 (非常に良い)

Bryan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Receptionist Leo is very helpful by recommending us where to visit and provide us alternative plans when places that we wish to visit are closed.
Rosaからの返信 (投稿日 : 2022 年 12 月 29 日)
Dear Bryan, Thank you for giving us highest score though it was a very short stay with us. My team and I will keep working harder to welcome you back if the chance given. Thanks & best regards, Rosa Nguyen General Manager

6/10 (普通)

Siow May

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Facility was old. Bedsheet and quilt cover was dirty. Staffs was nice.
2022 年 10 月に 4 泊滞在
Hanoi Diamond King Hotel Managementからの返信 (投稿日 : 2022 年 10 月 31 日)
Dear Siow, Thank you so much for your feed back about Hanoi Diamond King hotel. We re really sorry that your stay was not as expected. We wish to have had the chance to fix that and we wish to serve you again in the nearest future and hope that you will have a wonderful trip ahead. Best regards, Hanoi Diamond King Hotel Management

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Enjoyed
Found our stay to be very enjoyable the rooms well serviced the staff friendly and helpful.
2020 年 1 月に 3 泊滞在
Rosaからの返信 (投稿日 : 2020 年 2 月 8 日)
9-10 điểm Dear Sir/Madam, Thank you for choosing our hotel and the time you took to share it with us. It is our pleasure to be your accommodation due to your recent stay with Hanoi Diamond King Hotel. I am glad to hear that you enjoyed our ideal location, superb breakfast and friendly staff. Regarding your complaints mentioned above, I am very sorry and I will share your comment with the team to find a solution and we hope that we can have other opportunities to show you our best service. We very much look forward to serve you again in Hanoi if the chance given. Thanks & best regards, Rosa Nguyen General Manager

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Extremely friendly and helpful staff! The rooms were small but economical. I would stay here again.
2019 年 12 月に 1 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2020 年 1 月 3 日)
Dear Sir/Madam, Thank you for choosing our hotel and the time you took to share it with us. It is our pleasure to be your accommodation due to your recent stay with Hanoi Diamond King Hotel. I am glad to hear that you enjoyed our ideal location, superb breakfast and friendly staff. Regarding your complaints mentioned above, I am very sorry and I will share your comment with the team to find a solution and we hope that we can have other opportunities to show you our best service. We very much look forward to serve you again in Hanoi if the chance given. Thanks & best regards, Rosa Nguyen General Manager

8/10 (良い)

Sinara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Centralizada e bom café da manhã!
O quarto parecia mais confortável nas fotos da reserva e a janela não abria, isso me frustou um pouco. Café da manhã excelente. Ajudante e recepcionista muito carismáticos e atenciosos. O bar que aparece na foto não existe. Pedimos gelo e não possuía.
2019 年 11 月に 3 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2019 年 12 月 8 日)
Dear Sir/Madam, Thank you for choosing our hotel and the time you took to share it with us. It is our pleasure to be your accommodation due to your recent stay with Hanoi Diamond King Hotel. I am glad to hear that you enjoyed our ideal location, superb breakfast and friendly staff. Regarding your complaints mentioned above, I am very sorry and I will share your comment with the team to find a solution and we hope that we can have other opportunities to show you our best service. We very much look forward to serve you again in Hanoi if the chance given. Thanks & best regards, Rosa Nguyen General Manager

10/10 (非常に良い)

Jean marc

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Vietnam un pays à visiter
Personnels charmants et très agréables efficaces. Ne pas se sentir gêné pour poser des questions au sujet des choses a faire ils vous renseignent très bien et feront tout le nécessaire pour vous satisfaire.Franchement il faut le vivre pour vraiment se rendre compte de la gentillesse de ces gens
2019 年 11 月に 4 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2019 年 12 月 8 日)
Dear Sir/Madam, It is our greatest pleasure to serve you at Hanoi Diamond King Hotel. Thank you for choosing and recommending our hotel. I appreciate your time of sharing your unforgettable stay with us. I am sure that Moon and my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high quality personalized service to welcome you back here one day very soon. Thanks & best regards, Rosa Nguyen General Manager

10/10 (非常に良い)

ANNE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 3 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2019 年 11 月 4 日)
Dear Sir/Madam, Thank you for giving us highest score though it was a very short stay with us. My team and I will keep working harder to welcome you back if the chance given. Thanks & best regards, Rosa Nguyen General Manager

10/10 (非常に良い)

HYEONGSUK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
너무 편안하고 친절함에 감동했어요~
2019 年 8 月に 2 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2019 年 10 月 26 日)
Dear Sir/Madam, Thank you for giving us very nice feedback though it was a very short stay with us. It is our greatest pleasure to know that you have enjoyed your stay with us and rate us as excellent service and accommodation. I am very glad that you had a pleasant and welcoming stay. My team and I will keep working harder to welcome you back if the chance given. Thanks & best regards, Rosa Nguyen General Manager

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Diamond King was great! The friends I was traveling with had stayed here on a previous trip, and so we decided to stay again. The service was excellent! The bellhop helped my friend visit a doctor, get medicine, and translate his prescription. They were incredibly accommodating and very helpful in the food and spa reccomnedations. I will definitely stay at the Diamond King again.
2019 年 5 月に 1 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2019 年 6 月 25 日)
Dear Sir/Madam, Thank you for giving us very nice feedback though it was a very short stay with us. It is our greatest pleasure to know that you have enjoyed your stay with us and rate us as excellent service and accommodation. I am very glad that you had a pleasant and welcoming stay. My team and I will keep working harder to welcome you back if the chance given. Thanks & best regards, Rosa Nguyen General Manager

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス
The Diamond King Hotel was excellent. Clean, cool, and had excellent service.
2019 年 5 月に 1 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2019 年 6 月 25 日)
Dear Sir/Madam, Thank you for giving us very nice feedback though it was a very short stay with us. It is our greatest pleasure to know that you have enjoyed your stay with us and rate us as excellent service and accommodation. I am very glad that you had a pleasant and welcoming stay. My team and I will keep working harder to welcome you back if the chance given. Thanks & best regards, Rosa Nguyen General Manager

10/10 (非常に良い)

Celia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bon service
Accueil très sympathique avec conseils en prime. Gardiennage de bagage offert et très arrangeant pour divers services. Lit un peu ferme mais de bonne qualité et chambre bien insonorisée au vue du bruit permanent de la route. Très bon rapport qualité prix
2019 年 4 月に 2 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2019 年 4 月 30 日)
Dear Celia , It is our greatest pleasure to serve you at Hanoi Diamond King Hotel. Thank you for choosing and recommending our hotel. I appreciate your time of sharing your unforgettable stay with us. I am sure that Moon and my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high quality personalized service to welcome you back here one day very soon. Thanks & best regards, Rosa Nguyen General Manager

10/10 (非常に良い)

ELISA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel parfait
Hotel tres propre , personnel accueillant , s occupe des reservations excursions, transports ,transferts . Petits dejeuners tres copieux et varies Tres bonne situation dans un quartier anime ou tout est a proximite Je recommande cet hotel
2019 年 3 月に 3 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2019 年 4 月 10 日)
Dear ELISA, Thank you for giving us very nice feedback though it was a very short stay with us. It is our greatest pleasure to know that you have enjoyed your stay with us and rate us as excellent service and accommodation. I am very glad that you had a pleasant and welcoming stay. My team and I will keep working harder to welcome you back if the chance given. Thanks & best regards, Rosa Nguyen General Manager

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
Didnt have hot water to shower and water was very less. Staff could repair it to have hot water but just Little water came out.
2019 年 3 月に 1 泊滞在
Rosa からの返信 (投稿日 : 2019 年 3 月 24 日)
Dear Sir/Madam, Thank you for your comment from your recent stay with us. We are welcome all guests’ comments to make us better. Please accept our sincere apology for the inconvenience caused you. Every effort is made to ensure that our Guests receive the very best stay, and we sincerely regret we fell short of our goal in this instance. We really regret and hope to have other opportunities to show you our best service. Thanks & Best Regards, Rosa Nguyen General Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Newly renovated two years ago with beautigul marble floors Great breakfast and many choices for international travellers. Great staff Ken, Moon, David and Alex. Reasonable price great location.
2019 年 3 月に 1 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2019 年 3 月 12 日)
Dear Sir/Madam, Thank you for giving us very nice feedback though it was a very short stay with us. It is our greatest pleasure to know that you have enjoyed your stay with us and rate us as excellent service and accommodation. I am very glad that you had a pleasant and welcoming stay. My team and I will keep working harder to welcome you back if the chance given. Thanks & best regards, Rosa Nguyen General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
직원들께서 매우 친절하셔서 좋았습니다. 첫날 오전 12시 경에 늦게 체크인했는데 외관 조명이 꺼져있어서 찾기가 조금 힘들었습니다. 그렇지만 정말 관리가 잘 되어있고, 조식도 맛있고, 직원분들도 친절하여 만족한 호텔이었습니다.
2019 年 1 月に 1 泊滞在
Rosa Nguyen からの返信 (投稿日 : 2019 年 2 月 15 日)
Dear Sir/madam, It is very pleased to receive your highest review due to your very short stay with us at Hanoi Diamond King Hotel. Thank you for choosing our hotel and I am sure that my team have enjoyed catering you so much. We look forward to have another opportunity to serve you again in Hanoi. Best Regards, Rosa Nguyen General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 1 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2019 年 2 月 15 日)
Thank you for your stay and voting for us!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect place and hotel. ...........................................
2019 年 1 月に 1 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2019 年 2 月 15 日)
Thank you for your stay and voting for us!

4/10 (不満)

A

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
1 night in Hanoi
Very small hotel, rooms average. Staff very helpful and nice though and great location.
2019 年 1 月に 1 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2019 年 2 月 15 日)
Thank you for your stay and comment!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2018 年 12 月に 1 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2019 年 2 月 15 日)
Thank you for staying and voting for us!

8/10 (良い)

Lee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
위치는 굉장히 만족하고 직원들도 친절합니다. 다만 오래된 건물이라 시설들이 조금 오래된 시설이네요.
2018 年 12 月に 4 泊滞在
Rosa Nguyen からの返信 (投稿日 : 2019 年 2 月 15 日)
Dear Lee, Thank you for taking the time to share your review with us and other travelers. My team and I have been well noticed that you really enjoyed and had a great time with our team. I am glad to hear that you enjoyed the lovely welcome, good location and superb breakfast. The whole team will keep up working to welcome you back here with our team. Best regards, Rosa Nguyen General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
Zentrales Hotel und sehr freundliches Personal
Das Hotel liegt Zentral in Hanoi. Das Receptionspersonal ist super freundlich und hilfsbereit. Restsurantsempfehlungen bekommt man sogleich beim einchecken sowie Ausflüge werden vom Hotel gut organisiert. Zimmer sind eher klein. Früstück ist super, kann von Karte gewählt werden.
2018 年 11 月に 3 泊滞在

10/10 (非常に良い)

Camille、Québec, Canada

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Établissement bien situé et personnel trèsattentif aux besoins des clients.
2018 年 11 月に 1 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2018 年 12 月 4 日)
Thank you for your stay and spending time writing reviews for us. We wish you all the best in your next trip and hope to see you again in the near future!

10/10 (非常に良い)

Tomy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staffs are very friendly.
2018 年 11 月に 1 泊滞在
Rosa Nguenからの返信 (投稿日 : 2018 年 12 月 4 日)
Thank you for your stay and spending time writing reviews for us. We wish you all the best in your next trip and hope to see you again in the near future!

8/10 (良い)

Philippe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bonne situation dans Hanoï, personnel attentionné même si l'anglais n'est pas toujours bien maîtrisé. 3 catégories de chambres, la plus simple n'ayant pas de fenêtre. Chambre conforme aux photos, pas de mauvaise surprise. Petit déjeuner avec buffet très copieux et varié qui se révèle excellent.une bonne adresse au rapport qualité-prix imbattable. Choisir la suite junior pour ceux qui veulent une fenêtre et pas de bruit.
2018 年 10 月に 1 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2018 年 12 月 4 日)
Thank you for your stay and spending time writing reviews for us. We wish you all the best in your next trip and hope to see you again in the near future!

8/10 (良い)

Kim

良かった点 : スタッフとサービス
気になった点 : 客室の快適度
2018 年 10 月に 1 泊滞在
Rosa Nguyenからの返信 (投稿日 : 2018 年 12 月 4 日)
Thank you for your stay and spending time giving a score for us!

8/10 (良い)

宿泊されたお客様

Prima locatie
Niks mis mee
2018 年 9 月に 1 泊滞在

6/10 (普通)

Sanghyuk、Bali

良かった点 : スタッフとサービス
Good for price
Good location and price.. staff is kind.. Hotel condition is so so..
2018 年 7 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good location and nice rooms
Great stay and good value.
2018 年 5 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay in Hanoi
Very good location near the night market with comfortable rooms. We stayed 1 night each in 2 rooms, both were great but we preferred the room facing the back of the hotel as it was quieter. Service was impeccable and the counter and restaurant staff spoke good English and gave recommendations on what to do and eat around the area. Rooms were decently sized and clean.
2018 年 5 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We really enjoyed this hotel. The staff are lovely and the rooms are great. The street is busy in the day as it is in the centre but great for shops. Good prices. Very clean.
2018 年 4 月に 2 泊滞在

6/10 (普通)

Lauren、UK

気になった点 : 施設のコンディションと設備、客室の快適度
Great Location
Had issues checking in on our early arrival. Was forced to book the family room that was available in order to get to a room at 05:30 for a shower and sleep after travelling from the UK. Not the most welcoming of starts.
2018 年 4 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Top-Service und Lage in Hanoi!
Das Hotel wirkte wie eine kleine Oase der Ruhe inmitten der belebten Altstadt und war perfekt für ein paar Tage in Hanoi. In der Umgebung befinden sich viele gute Restaurants und Bars. Das Personal war ausserordentlich freundlich und hilfsbereit. Tickets für die Wasserpuppen-Show, Taxi und Flughafentransfer wurden schnell und günstig organisiert. Das Frühstück war sehr lecker, man konnte zusätzlich zum Buffet etwas frisch Zubereitetes bestellen. Wir fühlten uns wirklich sehr wohl und würden dieses Hotel wieder buchen.

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hanoi Diamond King = excellent choice
I had an amazing experience at this hotel. Not only was the hotel in a great location but the customer service was impeccable. Ken, welcomed me to the hotel and made me feel at home right away. He explained the surrounding area and sights as well as offered possible tours I could attend. The breakfast was tasty with a variety of options. Plus, I was able to choose daily one cooked plate such as banana pancake, french toast, scramble eggs as well as Asian style cuisine. I really enjoyed my stay at this hotel.

4/10 (不満)

Duong Thuy

良かった点 : スタッフとサービス、施設のコンディションと設備
När vi kom så sa dom att dom.inte har fått vår bekräftelse från hotel.com fast jag har fått dears Hotel bekräftelse att rummet är bokad. Vi fick ett annat hotel med samman pris säger dom :)) va ska man ta vägen när rummet är betald och när dom säger att dom har ingen rum ledigt vilken val har man :((

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス

10/10 (非常に良い)

Stan、NYC

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice Hotel in central location
Great staff very helpful. Room was small but it was what we booked. Breakfast was good.
2018 年 2 月に 1 泊滞在