Great customer service. Good location in the old district.
The elevator acted up while we were there, so that wwas annoying if you're bringing up luggage, etc.
The breakfast is delicious with a variety of viet items and American items.
Beds are comfortable and our family room worked perfectly for our needs.
Calily
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Jodie
2025 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff
Jodie
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Cristy、Westminster
2025 年 5 月 14 日
良かった点 : スタッフとサービス、施設のコンディションと設備
staff are excellent, professional, will recommend the place to our friends and families
Cristy
2025 年 5 月に 2 泊滞在
6/10 (普通)
Mishaal
2025 年 5 月 14 日
良かった点 : 清潔度、スタッフとサービス
The staff was very attentive and super helpful with everything. We had Mike greet us upon arrival and gave us a basic idea of what we need to do in Hanoi and how to get everywhere. Great location everything is walkable within the old quarter.
Everything the staff and the hotel have tried to do is amazing. The only reason I have a lower rating is because the building beside is under construction and the noise starts at 6:30 AM all the way to 6:30 PM with maybe a five minute break. The pool is also under construction.
When you’ve been walking out in the heat all day and want to come in for an afternoon relax that is not possible at this hotel.
Mishaal
2025 年 5 月に 4 泊滞在
6/10 (普通)
Jessie
グループ旅行
2025 年 5 月 6 日
良かった点 : スタッフとサービス
The best part of this hotel is its near the railway and the market, and the main old quarter area, making it convenient to walk around.
For the price we get, I couldn't complain much. But just to share our 4-pax family room with attached twin rooms is very tight in space. The noise from the bathroom system and some construction nearby is bad.
Jessie
2025 年 5 月に 3 泊滞在
10/10 (非常に良い)
Wendy
カップルで旅行
2025 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was big and spacious. Clean and well kept. The staff were amazing and polite. A big shout out to Aimee who helped us out when a privately booked car didn’t show up. She made sure we got to where we needed to be and back
Wendy
2025 年 5 月に 2 泊滞在
2/10 (非常に不満)
Marie
2025 年 4 月 30 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
The hotel is at a great location. That was the only thing that was great. We got woken by 5 hammers knocking right next to our room at 6.30 at the morning. Then came the sletchhammer and power drill. Not the morning we expected at all. We told the reception about the noice and they ware sorry, but we read a review and they sayed the same so the hotel knew about the noise already. They offered another room at a lower floor but it did not have a balkerny. We asked for some kind of discount but because we ordered via expired(hotels.com) there was nothing they could do. We sayed we played for a balkerny and after this they relocated us to another hotel nere by. This was much better and we relly enjoyed the Hhanoi hotel.
Marie
2025 年 4 月に 3 泊滞在
8/10 (良い)
kaijen
家族旅行
2025 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The team is great and Z offered us the options of where to go. We had a great time there. If I need to say something to improve. Well. A lot of mosquitoes and the water bump is a bit noise at night.
kaijen
2025 年 4 月に 2 泊滞在
8/10 (良い)
Oliver
カップルで旅行
2025 年 4 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed our stay. Staff are incredible, room was modern and clean.
It’s worth noting there is construction going on next door which sounded like it was directly opposite our room, it sometimes started at 6:30am and we heard it at 2200 briefly also.
Overall, apart from construction noise which is outside of the hotels control, we had a lovely stay.
Oliver
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Michael
小さなお子様連れの家族旅行
2025 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always a great stay!!
Michael
2025 年 4 月に 1 泊滞在
8/10 (良い)
Welly
2025 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス
The staff are very nice. The family interconnecting rooms are good. But one of the bathrooms smelled bad occasionally. The location is great. However, there is a construction next to the hotel and they started really early until over midnight, which is not pleasant to get a proper sleep.
Welly
2025 年 4 月に 4 泊滞在
10/10 (非常に良い)
Amit
2025 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel in Old Quarter
I liked staying at this hotel because of the location and the size of the rooms. Most hotels in the old quarter have tiny rooms but San Premium was different. The staff were super friendly and helpful. I would love to visit again
Amit
2025 年 4 月に 3 泊滞在
10/10 (非常に良い)
Michael
2025 年 4 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel!
Michael
2025 年 3 月に 1 泊滞在
8/10 (良い)
Jacob
カップルで旅行
2025 年 4 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed in room 706, for 2 nights. It had a balcony overlooking one of the streets. Within 20 minutes, you can walk to most of the Old Quarter. The balcony door didn't close well, so some road noise comes. There are snacks in the room for an extra charge. Breakfast was quiet good with lots of options.
Jacob
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Thuy
家族旅行
2025 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thz for ur nice n kind with all employees
Thuy
2025 年 3 月に 2 泊滞在
8/10 (良い)
hayley
2025 年 3 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
hayley
2025 年 3 月に 3 泊滞在
10/10 (非常に良い)
Huynh
家族旅行
2025 年 3 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Khách sạn nằm ở vị trí trung tâm. Phòng khá rộng rãi và thoải mái tuy nhiên cách âm hơi kém.
Huynh
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Julia
カップルで旅行
2025 年 3 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice rooms. Clean and comfortable
Julia
2025 年 3 月に 1 泊滞在
8/10 (良い)
Sambath、LONG BEACH
カップルで旅行
2025 年 3 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good service and excellent breakfasts.
Sambath
2025 年 3 月に 1 泊滞在
8/10 (良い)
Chelsea
カップルで旅行
2025 年 3 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Attentive and friendly staff, good buffet breakfast, great location, has everything you need