All guestrooms at Ellogia Rusta include perks such as fireplaces and furnished balconies, in addition to amenities like free WiFi and air conditioning.
Helpful staff and quick service , clean room and travel advice
Kirsty
2020 年 3 月に 3 泊滞在
8/10 (良い)
Nimmy
2020 年 3 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was amazing, very friendly. The room was nice and quite. The bed, however, wasn't that comfortable, the bed sheet kept on coming off, the pillows had seen better days, should be replaced with newer ones. There was no complimentary coffee or tea bags, you had to pay $1.00 for the used of a tea bag or a coffee bag.
Nimmy
2020 年 3 月に 2 泊滞在
8/10 (良い)
Andrew
2020 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
If customer service alone dictated star rating this hotel would be 5*, with special mention to Stella (hope I spelled correctly)) she really helped so much right throughout my 4 night stay.
Excellent location if you are looking for the Old Quarter, not really my thing but you don't know without trying. Narrow stairs to 5th floor a bit painful. No other problems, rear room was unexpectedly quite. Clean
Andrew
2020 年 2 月に 2 泊滞在
10/10 (非常に良い)
Marie
カップルで旅行
2020 年 2 月 12 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Very helpful staff, the hotel in walking distance to everything in the old quarter, very convenient.
Marie
2020 年 2 月に 2 泊滞在
10/10 (非常に良い)
Daniel
2020 年 1 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent staff
I had an amazing stay at this hotel. The room was comfortable, and the staff was excellent. The best service i have had in 7 months of traveling around the world. Thank you so much.
Daniel
2019 年 12 月に 4 泊滞在
8/10 (良い)
Jessica
グループ旅行
2019 年 12 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sweetest people
I really believe that a good attitude gets you a long way and these people here at this hotel, thier customer service skills were amazing and genuine. They had no elevator lift but you leave your bags in lobby and they deleiver them to your rooms. We requested twin beds and it was a queen they asked us to go walk around for an hour and return we did and everything was taken care of. I could have given them a lower rating because at the end of the night when i turned back my covers on my bed they had turned my bed to a twin but forgot to dress the bed with sheets i was a little aggravated but they had amazing attitude and took care of the situation. They also have a wonderful laundry service. I was impressed.
Jessica
2019 年 12 月に 1 泊滞在
10/10 (非常に良い)
Mel
2019 年 12 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stayed 4 nights and thanks to the convenient location everything I needed was within walking distance. And Stella, at the front reception, was always eager to assist and advise me on what to see and places to eat...even loaned me her umbrella. Thanks for a great visit!!!
Mel
2019 年 12 月に 4 泊滞在
10/10 (非常に良い)
Paul
2019 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Le meilleur hotel de hanoï
Le séjour c’est extrêmement bien passé, de loin le meilleur personnel que nous avons rencontré au Vietnam, tous toujours souriant, arrangeant et toujours présent pour vous donner des conseils ou vous aider afin que vous passiez le meilleur séjour possible. Vous pouvez y reserver vos excursions, vous pouvez aussi faire du change et en plus les chambre son près mignonne, très propre et avec un balcon. Je recommande cette hôtel!