The only good thing was the shopping mall opposite. This is my first time in hz.. and if to choose again I will stay near hu bin harbour area with more shopping malls.. but a 2day 1night trip is enough for hz.
Mabel
2017 年 10 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2017 年 10 月 5 日
気になった点 : スタッフとサービス
Service déplorable
Les chambres sont grandes et correctement équipées même si les serviettes de toilettes mériteraient d’être changées car elle sont trouées. Le service est déplorable dès le check in. J'avais réservé une chambre non fumeur et on m'attribue une chambre fumeur, donc obligé de redescendre à la réception pour faire un changement. Le personnel s'occupant des chambres est bruyant, ils se baladent avec la musique à fond sur leurs portable dans les couloirs et les ascenseurs, je n'ai jamais vu dans un hôtel sensé être 4 étoiles. Gros problème d'organisation aussi, j'avais une réservation avec petit déjeuner inclus et lorsque je me présente à la salle de petit déjeuner, le réceptionniste me dit que je ne suis pas sûr leur liste. Ici encore obligé de lui faire comprendre que c'est leur problème de gestion des réservations. En résumé un hôtel à éviter si vous êtes habitué à des prestations de 4 étoiles et un service impeccable.
宿泊されたお客様
2017 年 10 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2017 年 10 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel badly maintain or no maintenance at all!!!
I will never return to this hotel again. We have chosen this hotel as my family has previously stayed in the hotel 2 years ago and it was good then. The hotel has deteriorated so much that it is not worse the while to stay in despite the good location.
At check in, I requested for non-smoking room due to my sensitive wind pipe. Answer given by the check in staff was although the government in China has curbed smoking in the room, they cannot stop the guests from smoking in their room. What kind of control do the management has and looking at the state of the hotel, maintenance was poor or no maintenance at all.
This hotel also allows their guests to leave their room door open while the guests were smoking heavily in the room!!
There was also stain on the towel given.
Most ridiculous was, I have asked to add a bed in the room. The kind of bed they added is not the standard roll away bed and there was no mattress given. The hotel has expected the guest to sleep on hard wooden plank!!! The hotel has the cheek to charge RMB250 for the wooden plank bed!!!!
Better to pay more and stay at an international brand hotel!!
I
宿泊されたお客様
2017 年 9 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2017 年 9 月 18 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Requested Non-Smoking room, but was allocated Smoking Floor on the 5th level. When the lift opens, the air is bad as you will walk passed the gambling room which the doors are widely opened, before you get to your room. Spoke to hotel front desk and was told the hotel is fully booked. However, we hardly see any guests in the hotel lobby and restaurant.
宿泊されたお客様
2017 年 9 月に 2 泊滞在
4/10 (不満)
M、Australia
2017 年 9 月 8 日
気になった点 : 施設のコンディションと設備、客室の快適度
Great Location - Terrible Hotel
Location is perfect. However, the entire hotel lobby and rooms smell terrible, worse than an ashtray it's hard to breath. You get what you pay for so the facilities are very basic and old but it's a great location so just be aware there is a reason the price is cheap.
M
2017 年 9 月に 4 泊滞在
8/10 (良い)
宿泊されたお客様
2017 年 8 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay
Great location and nice hotel. The staff were very helpful too. Very comfortable rooms. Easy walk to metro station if needed. Lots of restaurants around the area and a very popular shopping area for tourists. Also nearby to beautiful temple. Will definitely stay again.