Metro at the doorstep, huge mall and night market opposite, short walk from West Lake. Hotel has everything for a comfortable stay. If I were to nitpick, thw hotel doesn't have proper drop-off point and the gym consist of only a threadmill and spin bike.
ZHI YAN
2024 年 5 月に 1 泊滞在
6/10 (普通)
Gordon
家族旅行
2024 年 5 月 20 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Disapointed
Booked two rooms that's were supposed to be supior king suites but instead got placed in the standard king suites facing a parking lot and old building. This automatically is a fail but it was a busy weekend and we didn't want to complain. Overall going after the Japanese look and Tech theme with robots for room service. Overall I had to hand was the floors on the first day as my shoes were sticking to something and we have a baby so better safe than sorry.
Great location on shopping street close to transit and west Lake.
Overall if we had been given the rooms we booked it would have been a 6 but not delivering on your promis a 3.
Gordon
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Amanda
カップルで旅行, グループ旅行
2024 年 5 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
room was good and clean! location was great as well! located right beside the metro station and near wulin night market as well. many nice eateries nearby. would definitely stay again!
Amanda
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Harry
出張
2024 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Two thumbs up
Very high tech hotel
Harry
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Yi
小さなお子様連れの家族旅行
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is very clean. They offered free Peet’s coffee made by barista- each room gets a certain number of tickets based on number of days booked. There are a lot of malls and food options around, all walkable distance. The place is about 5-10 minute walk from Wulin night market and 10 minute walk to west lake.
Yi
2024 年 4 月に 5 泊滞在
8/10 (良い)
Haw
家族旅行
2024 年 4 月 10 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
施工很吵
住宿環境、交通方便。但是施工管理很差,早上7點就開始施工、晚上23:30才停工⋯怎麼睡?
Haw
2024 年 4 月に 4 泊滞在
10/10 (非常に良い)
Weicheng
2024 年 3 月 17 日
Weicheng
2024 年 3 月に 1 泊滞在
6/10 (普通)
Ka Yan
2024 年 2 月 2 日
良かった点 : 清潔度
Location is great: 30-40min walk to West Lake, 10min walk away from the main shopping district, 30min walk to the cultural centre & Jing Hang Canal, also located right opposite a snazzy mall and above a subway station. Rooms need major upgrade in terms of sound proofing in-between rooms and also from the corridor. Lack of proper drop-off and pick-up point makes it extra challenging when hailing a ride with luggage. Gym and laundry is combined into a glass room, which is well kept and functional though not too appealing. Quality of staff and service is quite mixed, some are knowledgeable and helpful while some have no clue of things - I expect more from Hyatt, even if its a subsidiary brand.