2/10 (非常に不満)
Emily F.
2025 年 8 月 6 日
気になった点 : 清潔度
Let me start by saying I have NEVER left a one star review before but this situation warranted it. Where do I begin?The broken glass (multiple beer bottles) and trash in the driveway were our first sign this wasn’t going to go well. Other issues include:- No toilet paper- THE FRIDGE DIDNT WORK- Dirty sheets on the pull out bed- No blanket, sheets, or pillow for pull out bed- Master bedroom had an eaten apple core under the bed along with hair ties, lotion, and a spoon Traverse responded quickly, but in weird ways, to these complaints. We never received any toilet paper. When asking for the linens for the pull out bed, sheets were never delivered. They brought an entire new fridge to us….and left the old one. This made the small house even more cramped and also made me suspect the owner KNEW the fridge wasn’t functional. I was told someone from traverse would be reaching out to “make it right” but I haven’t heard anything. I would have been satisfied with a refund of the cleaning fee because clearly the place was NOT cleaned.
Emily F.
2025 年 7 月に 3 泊滞在