Staff are very friendly and helpful. Breakfast options are good.
Katherine
2024 年 4 月に 2 泊滞在
6/10 (普通)
Ha Thi Thu、Dollars Des Ormeaux
出張, カップルで旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス
The air condition unit in the room was very loud also the room is not insulated well so you can hear street noise. Not happy customers
Ha Thi Thu
2024 年 5 月に 1 泊滞在
6/10 (普通)
Andrew
家族旅行
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Unsure why there was a door in the bathroom that seemed to attached to the room next to us and the fake key hole basically was a peep hole, there was toilet paper shoved in it when we got there thought nothing of it till it was pushed out… just very weird, area it’s in is very trashy but it’s downtown Hamilton so can’t fix that
Andrew
2024 年 5 月に 2 泊滞在
8/10 (良い)
Roxanne
ペット同伴の旅行
2024 年 4 月 25 日
The property had key card issues for hours after check in .
Was horribly Inconvenient for myself and the staff.
The staff did everything in their power im sure to make my stay more comfortable after the issues were corrected.
Great work to the staff .
Boo for the technological issues
Roxanne
2024 年 4 月に 2 泊滞在
8/10 (良い)
David
カップルで旅行
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All good
David
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Kayla
2024 年 4 月 21 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
When checking in the employee made us feel like we were interrupting him as he was FaceTiming. Did not explain anything about the hotel or the fees that were added on. When checking out there was no one at the front desk, waited over 20 minutes.
The tv in our one room didn’t work and only one elevator worked.
Overall we were not pleased with the customer service at the hotel at all. The room was clean and the location for monster jam was perfect.
Kayla
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Sarah
家族旅行
2024 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great experience overall, arrived in the morning to drop our bags, room was ready and we could go straight up. Breakfast was good. Hotel was clean and the 12pm checkout time was appreciated.
Sarah
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Katherine
小さなお子様連れの家族旅行
2024 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very clean and the amenities were great (pool and breakfast). I would definitely come again.
Katherine
2024 年 4 月に 1 泊滞在
6/10 (普通)
Kevin
家族旅行
2024 年 4 月 21 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
The check in was very very very slow was not happy with that
Kevin
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Parisa
小さなお子様連れの家族旅行
2024 年 4 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean! Newly built/renovated. Friendly staff.