Is Holiday Inn - the niu, Keg Hamburg Ost by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Holiday Inn - the niu, Keg Hamburg Ost by IHG?

As of Aug 15, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn - the niu, Keg Hamburg Ost by IHG on Aug 31, 2025 start from ￥9,829, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn - the niu, Keg Hamburg Ost by IHG?

Self parking is available for EUR 15 per day.

What time is check-in at Holiday Inn - the niu, Keg Hamburg Ost by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 15 (subject to availability).

What time is check-out at Holiday Inn - the niu, Keg Hamburg Ost by IHG?

Check-out is at noon. Late check-out is available for EUR 15 (subject to availability).

Where is Holiday Inn - the niu, Keg Hamburg Ost by IHG located?

Located in Wandsbek, this hotel is within 3 mi (5 km) of Horner Rennbahn, Mundsburg Center, and Alster Lakes. Kampnagel and Stadtpark are also within 3 mi (5 km). Friedrichsberg S-Bahn is only a 5-minute walk and Wandsbeker Chaussee Station is 5 minutes.

Holiday Inn - the niu, Keg Hamburg Ost by IHG Reviews, Deals & Photos 2025

About the neighborhood

Located in Wandsbek neighborhood, Holiday Inn - the niu, Keg Hamburg Ost by IHG is connected to a shopping center. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion.

Visit our Hamburg travel guide

8/10 Good

Lynell

Aug 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I would use this again as I was just after a bed and a bathroom.

Stayed 5 nights in Jun 2025

8/10 Good

Kristina

Jul 27, 2025

Liked: Staff & service, amenities, property conditions & facilities

Stayed 5 nights in Jul 2025

10/10 Excellent

John

Jul 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Excellent and comfortable stay with very good value for money!

Stayed 1 night in Jul 2024

8/10 Good

Michael

Dec 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice rooms

Stayed 1 night in Dec 2024

6/10 Okay

Itoro

Jul 28, 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness, staff & service

It's in a nice location. However, there was so much sand on my floor, suggesting it wasn't cleaned before checking in. I complained to the reception on my first day, and nothing was done. It was so frustrating to step on sand in the room. On the second day, I met a cleaner in the hallway, who was helpful and helped me clean the floor. More so, it was so embarrassing when a staff member came directly into the toilet without a knock while I was naked, using the toilet. I think they have a lot of work to do to improve.

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Sep 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and respectful

The stuffs were super friendly and were super helpful as well !

Stayed 2 nights in Sep 2024

8/10 Good

Carolina

Aug 31, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved the elevator car for the parking lot.

Stayed 1 night in Aug 2024

8/10 Good

Kwan Wai

Jul 27, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

In a residential area with a lot of local shops.

Stayed 6 nights in Jul 2023

8/10 Good

Sarah

Sep 1, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel with a nice breakfast. Easy to get to Hamburg’s main attractions and also very easy to get from/to the airport. Rooms were a little too hot as AC didn’t seem to work quite well.

Stayed 3 nights in Aug 2023

6/10 Okay

Natalie

Sep 24, 2024

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Average, poor cleaning

Stayed here for two weeks, very basic hotel. Cleaning was done very poorly, floors were not even cleaned. Staff was friendly, breakfast was good. The hotel is not more than average 3 star hotel.

Stayed 15 nights in Sep 2024

10/10 Excellent

Thomas

Apr 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A safe (24 hrs reception, card required to access elevator and side doors) & clean Hotel in a quiet area. Public Transport S-BAHN, U-BAHN and BUS in walking distance, same for shopping malls and restaurants within minutes on foot. Offers free parking in separate Garage for guests arriving by car. Very friendly and helpful staff. Rooms are new with comfortable bed, noise absorbing triple glassed windows and spacious bathroom/shower.

Stayed 16 nights in Mar 2024

6/10 Okay

Verified traveler

Dec 9, 2023

Liked: Cleanliness

Good deal to provide a free drink cupon in return to not to request housekeeping.

Stayed 4 nights in Dec 2023

8/10 Good

Per

Sep 7, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Good rooms but discoordinated reception

Good hotel with small but new rooms. Totallt discoordinated reception/recieving of the guests which influence the impression negatively a lot.

Stayed 1 night in Sep 2022

2/10 Terrible

Nikol

Sep 25, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

You should change the receptionist very bad bad management terrible

Stayed 3 nights in Sep 2024

6/10 Okay

Mukhtar

Aug 15, 2023

Liked: Cleanliness

Location is nice, close to shopping. Room size is very small, limited parking space, bad air conditioning and washroom ventilation. Shower doors are worn out. Breakfast is pretty good. Staff at front desk did not address the concern of air conditioning in my rooms despite 2 times request and reminder.

Stayed 3 nights in Aug 2023

10/10 Excellent

Mareke

Jul 11, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good value for money

Nice hotel in the east of Hamburg. closely located to public transport, as well as paid parking at hotel. Was able to check in early, which was nice. Booked the middle category room, which was a good size. Didn’t eat breakfast at the hotel, as i was out and about very early. only had a coffee in the morning. the only thing a bit negative, even with the a/c on lowest setting, the room stayed quite warm, so slept with open window, which had the downside of smokesmell clming in from the smokersarea below the room

Stayed 2 nights in Jul 2022

6/10 Okay

nina

Jun 25, 2023

Liked: Cleanliness

Disliked: Property conditions & facilities

A hotel is acceptable for a one-night stay if you don't have any other options. The transportation links are very good, with a tube station only a 7-minute walk away. The room appeared clean at first, but we later discovered spider webs. The mood of the staff seems to depend on the weather. Some of them weren't particularly friendly, and if you don't speak German, it can be challenging as they don't speak much English.

Stayed 2 nights in Jun 2023

8/10 Good

Brian

Sep 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

HOT

The Hotel was very nice except that the Air Conditioning could apparently not keep up in Room 317. The Sun hit the large glass windows every day and even though we keep the curtains closed it still got like an oven. The glass needs some reflective thermal film or something _ OR - the Air Conditioning needs to be able to be set to "TURBO". We had trouble sleeping due to the heat and could not stay in the Room at all during the day.

Stayed 8 nights in Sep 2023

2/10 Terrible

Florian

Aug 4, 2025

Disliked: Cleanliness, staff & service

Wir wurden bei der Ankunft sehr unfreundlich empfangen. Die Dame an der Rezeption gab keinerlei Informationen zum Standort des Parkplatzes oder zur Nutzung des Autofahrstuhls in die Tiefgarage. Auch zum Zimmer gab es keine Hinweise – auf Nachfrage wurde nur schroff „DA HINTEN“ geantwortet. Im Zimmer war es extrem warm, da die Klimaanlage nicht funktionierte. Als wir dies meldeten, wurden wir herablassend behandelt und darauf hingewiesen, wir sollten sie “richtig einstellen”. Obwohl wir laut Anleitung alles korrekt gemacht hatten, kam weiterhin nur warme Luft. Ein Zimmerwechsel wurde abgelehnt – angeblich sei nichts frei – stattdessen sollte am nächsten Tag ein Techniker kommen. In der Nacht mussten wir mit offenem Fenster schlafen, was wegen des Lärms von Straße und Zügen kaum möglich war. Am nächsten Abend war noch immer nichts repariert worden. Erst nach erneutem Nachhaken kam ein Mitarbeiter mit aufs Zimmer, bestätigte die defekte Anlage und bot schließlich einen Zimmerwechsel an. Die Kollegin reagierte dabei erneut patzig: „Dann sollen sie halt das Zimmer wechseln.“ Das neue Zimmer war dann kühl und ruhig – trotzdem war der Aufenthalt durch die durchweg unfreundlichen Mitarbeitenden und den mangelhaften Service stark getrübt. Ich werde dieses Hotel definitiv nicht noch einmal buchen. Das Hotel ist grundsätzlich sehr schön eingerichtet, dennoch lässt die Sauberkeit zu wünschen übrig!

Stayed 3 nights in Jul 2025

4/10 Poor

Karin

Aug 4, 2025

Liked: Staff & service, property conditions & facilities

Die Belüftung ist ununterbrochen an und extrem laut, so dass man nicht schlafen kann. Die Klimaanlage im Frühstücksraum ist ebenfalls sehr laut.

Stayed 1 night in Aug 2025

6/10 Okay

Frederik

Aug 2, 2025

Liked: Staff & service, amenities, property conditions & facilities

Insgesamt nur mittelmäßig. Obwohl es Recht neu ist sind in Zimmer Kleinigkeiten defekt gewesen, z.b. Steckdose die aus der Wand guckt oder ein Handtuchhalter der abfällt. Am Smart TV hat die Kopplung mit dem Handy nicht funktioniert, da die Funktion ausgestellt war. In der Umgebung stehen viele Gebäude leer, vorn an der Hauptstraße gibt es fast ausschließlich Imbiss- und Dönerbuden. Zimmer war ausreichend groß für eine Nacht, beim nächsten Mal würde ich aber ein anderes Hotel vorziehen

Stayed 1 night in Jul 2025

8/10 Good

Steve

Jul 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2025

8/10 Good

Sobiha

Jul 11, 2025

Gut

Stayed 1 night in Jul 2025

8/10 Good

Lennart

Jul 7, 2025

Stayed 1 night in Jul 2025

8/10 Good

Estrellita

Jul 5, 2025

Stayed 2 nights in May 2025

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Holiday Inn - the niu, Keg Hamburg Ost by IHG

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