4/10 (不満)
Hiu Wa
家族旅行, 小さなお子様連れの家族旅行
2025 年 7 月 30 日
気になった点 : 清潔度
During check in, the staff had an earpod in one side of her ear, and she had her phone next to the keyboard and she was clearly looking at Instagram. She wasn't paying full attention to me when I was checking in and asking her about valet parking. She literally was looking at her phone and I to say excuse me twice to get her attention. Also, I have a photo to show but not sure why it doesn't allow me to attach here but my bedsheet had a huge dirty water-looking stain that's bigger than my palm, right in the middle near the pillow area. Quite disgusting. I had to use a towel to cover over it to be able to sleep on the bed, they also don't change the bedsheets as I booked the room for 4 nights and it was the same sheet with the stain. They also seem a bit random in their approach to turning over things, sometimes they brought new towels, sometimes it was clearly a rough & rushed turnover without replenishing things. My family in adjacent rooms also sometimes get service and was skipped a day or 2. The view from my windows were - towards a chinese restaurant's exhaust and the other side the hotel's "parking space" together with their large garbage bins. Not pleasant to look at.
Hiu Wa
2025 年 7 月に 5 泊滞在