2/10 (非常に不満)
Taavia
グループ旅行
2026 年 4 月 11 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
This was my first time staying here and the place is cute and very close to the shops. Upon arrival there was no one available for check in as advertised on the website and the front door. I also called the phone number on the website and the front door has posted to which no one answered. Thank goodness for a housekeeper and groundskeeper that called the owner (Sandra) to ask what is going on since several families were standing outside to check in. After 2 hours they did an over the phone check in. I spoke with the owner to express my disappointment and she told me if I don’t like it I can go somewhere else then proceeded to hang up on me. I noticed in the common area there was a phone with an answering machine and I see there is 49 calls with messages that has not been answered. After checking the reviews more extensively I’m seeing this is not uncommon at this establishment, as it has happened before. I definitely will not return and I highly recommend other more accommodating hotels in the area. I will say the staff was incredible under the circumstances but didn’t appear to be surprised at the time of the incident.
Taavia
2026 年 4 月に 1 泊滞在
