The location of the ryokan was very nice. It was peaceful with a view of the mountains. The staff were friendly and helpful. The food was always delicious. The only negatives are that is on a hill, and the rooms are separated from the reception and dining area. The spa needs some updating, and it is a little run down.
Joe
2018 年 6 月に 1 泊滞在
8/10 (良い)
IL KUG
2018 年 5 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
하코네유모토역까지 캐리서비스가 돼서 좋았고, 온천이 유황이 많아서 그런지 매우 만족스러웠는데 노천탕이 작고 남녀가 시간 제한 두면서 사용하는 거라 그 부분은 별로 였어요. 가이세키와 조식은 만족스러웠는데 아쉬운 점은 TV대에 먼지가 많다는 점입니다.
IL KUG
2018 年 5 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2018 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent séjour, accueil aimable et professionnel, repas très complets
宿泊されたお客様
10/10 (非常に良い)
宿泊されたお客様
2018 年 3 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful Ryokan for family
This Ryokan is very family friendly and comfortably appointed. We enjoyed the public baths and Onsen and the food was excellent. I think the futons need to be replaced as they were pretty thin but otherwise it was a wonderful stay. Would come back again.
宿泊されたお客様
2018 年 3 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2017 年 8 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2017 年 8 月に 2 泊滞在
10/10 (非常に良い)
Julie、Canada
2017 年 7 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Japanese style ryokan with amazing food
We unexpectedly got what looked like the Japanese style honeymoon suite. It was detached from the rest and was this huge space. The food was excellent and it wasn't difficult to find the shared gender bath empty. We walked from Gora station, which was...very hilly and steep, so take a taxi if you have luggage or can't walk far.