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Hatsuhana

3.0 star property
Travelers find both relaxation and luxury at this mountain retreat, where spa treatments rejuvenate and delicious meals complement the scenic surroundings.

Choose dates to view prices

Hatsuhana creates a peaceful mountain escape with its full-service spa and convenient on-site shopping. Guests enjoy local flavors at DINING HANAEMI and can connect with free WiFi while relaxing on the terrace with mountain views.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is ￥111,767
￥122,944 total
Mar 18 - Mar 19

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 1 Twin Trundle Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)

Comfort Room, Non Smoking (Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Trundle Bed

View all photos for Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)

Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)

Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)

Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 106 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
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About the neighborhood

Located in Yumoto, a neighborhood in Hakone, Hatsuhana is in the mountains and in a national park. Hakone Hot Springs and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Lake Ashi. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting. Visit our Hakone travel guide
Map
2500313, Kanagawa Prefecture, Hakone, 20-1 Sukumogawa, Ashigarashimo-Gun, 20-1

What's nearby

  • 神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • Hakone Hot Springs showing a house
    Hakone Hot Springs
    7 min walk - 0.7 km
  • Gyokuren Shrine
    6 min drive - 2.0 km
  • Tamadare Falls
    6 min drive - 2.0 km
  • Shogenji Temple
    7 min drive - 2.3 km

Getting around

  • Hakone-Itabashi Station
    10 min drive
  • Kowakidani Station
    16 min drive
  • Haneda Airport (HND)
    105 min drive

Restaurants

  • 囲炉裏茶寮八里
    7 min drive
  • はつ花そば 本店
    6 min drive
  • 茶のちもと
    6 min drive
  • 滋養料理山法師
    15 min walk
  • 箱根浪漫亭湯本店
    6 min drive

About this property

Hatsuhana

Hotel remodeled in 2022 and located near Hakone Hot Springs
At Hatsuhana, you can look forward to a terrace, shopping on site, and a full-service spa. Treat yourself to a massage or other spa services. The on-site Japanese cuisine restaurant, DINING HANAEMI, offers breakfast and dinner. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Local cuisine breakfast (surcharge), an electric car charging station, and a 24-hour front desk
  • Luggage storage and smoke-free premises
Room features
All guestrooms at Hatsuhana boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with spring water tubs and bidets
  • 50-inch flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Similar properties

Hot springs
Hakone Kowakien TEN-YU
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,824 reviews
The price is ￥72,545
￥88,080 total
Mar 17 - Mar 18
Hakone Kowakien TEN-YU
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 4,235 for adults and JPY 2,420 for children
  • A restaurant

Restaurants on site

  • DINING HANAEMI

Things to do

  • Full-service spa
  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Renovated entire property - September 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must check in by 8 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 8 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 4235 for adults and JPY 2420 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Hatsuhana Hakone
Hatsuhana Hakone
Hatsuhana Hotel Hakone Machi
Hatsuhana Hotel
Hotel Hatsuhana
Hatsuhana Hakone
Hatsuhana Hotel Hakone

Frequently asked questions

Is Hatsuhana pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hatsuhana?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Hatsuhana on Mar 18, 2026 start from ￥111,767, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hatsuhana?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hatsuhana?

Check-out is at 11:00 AM.

Where is Hatsuhana located?

Located in Yumoto, this spa hotel is within 1 mi (2 km) of Hakone Hot Springs, Tenzan Onsen, and Tamadare Falls. Gyokuren Shrine and Shogenji Temple are also within 2 mi (3 km).

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Reviews

Hatsuhana Reviews

9.4

Exceptional

9.8

Cleanliness

6.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 46 out of 59 reviews
Rating 8 - Good. 9 out of 59 reviews
Rating 6 - Okay. 1 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

Reviews

10/10 Excellent

Olaseye

Liked: Cleanliness, amenities, property conditions & facilities
Everything! The staff were attentive, the room was immaculate and the food was sensational.
Stayed 1 night in Nov 2025

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience. Impeccable service and fantastic location with great views. Serene and tranquil.
Stayed 1 night in Oct 2025

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ambience for private onsen. Staff are very friendly and some of them can speak English.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning. Service is top quality. Views are incredible. Highly recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend to anyone who wants an amazing experience. The room was spacious and clean. The beds were confortable. The staff attentive, nice and polite. The food was delicious. 10/10
Stayed 1 night in May 2025

10/10 Excellent

Man Ching Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, environment, and food are really pre-eminent. Many staff can speak English that easily to communicate with foreigner.
Stayed 4 nights in Nov 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reclusive area. Close to nature but far from everything else.
Stayed 1 night in May 2024

10/10 Excellent

Ma Ka Ho

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff members are incredibly friendly. Although some of them had limited English skills, they made every effort to communicate effectively with us. Everyone was so helpful and welcoming, and I want to express my heartfelt gratitude to all of them. The building is very new, and the view was stunning—especially with the tall green trees, which added to the cool and tranquil atmosphere. I would definitely love to return and stay at this hotel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
The room was spectacular! And the setting was so serene (the lobby, restaurant, and onsen were all immaculate). The dining experiences (both breakfast and dinner) were also very special - definitely a once-in-a-lifetime experience with many new foods to try and impeccable service. My only (small) notes: there is no fitness center and no nearby running/walking/hiking (the property is located off a busy highway with no sidewalks), so if you are an active person, be prepared to do a lot of sitting around! We asked for trail recommendations but were told they didn't exist. We also found that the hotel staff, while very accommodating, were NOT knowledgeable about nearby activities, dining, etc. We really had to fend for ourselves in that regard. Perhaps it was the language barrier, but seemingly simple requests (like laundry service, or calling a taxi), they were not able to help us with. Also, note that the dining is private in individual dining rooms, but it is not IN your hotel room, if that's what you're looking for. All in all, I'd say this is an amazing retreat for 1 or 2 nights if you really just want to unplug and lay around in a beautiful space!
Stayed 2 nights in Nov 2025

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, amenities, atmosphere, and service! If you have a food allergy please make sure to remind them right before the meal. They forgot I had an allergy and I ended up needing to take medicine for it. Worked out ok for me but could have been a lot more dangerous for others. Other than that everything was PERFECT though!
Stayed 3 nights in Nov 2024

8/10 Good

Cloriza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is modern and quiet; perfect place to wind down from the hustle and bustle the Tokyo and Kyoto/Osaka leg of our trip. The hotel kindly picked us up from the Hakone-Yumoto station via shuttle. Our first kaiseki experience was phenomenal and the staff was very accommodating to the last minute dietary requests of our group. One of the nights, we were accidentally served venison instead of beef and would not have noticed unless the staff hadn’t apologized and asked if we wanted to be served the beef. Having already finished the course without notice (the venison was delicious) we declined since we were getting pretty full at this point. Naoko provided lovely spa services. Thank you so much! Our room was on the 1st floor and it was perfect; nice and spacious. My only critique is the smell within the corridor of the 1st floor. It smelled a little damp/moldy, but very minor inconvenience. Overall, a lovely 2-day stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with a gorgeous environment. The open-air bath is excellent, and the entire atmosphere is calm and relaxing. While the staff speak limited English, it’s clear they are doing their best to provide outstanding service and a memorable experience. If you’re driving, be sure to follow the address from Google Maps rather than the one listed on Expedia. I was misdirected and ended up driving an extra 15 minutes through narrow residential roads in the area.
Stayed 1 night in May 2025

8/10 Good

Yali

Everything is perfect! Just the food is very
Stayed 2 nights in Jan 2026

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So zen and relaxing, really amazing beautiful property.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience a superlative modern property with exceptional staff.
Stayed 1 night in May 2024

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality exceeded my expectations
Stayed 1 night in Mar 2025

10/10 Excellent

Mauricio Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love it
Stayed 2 nights in Jul 2024

10/10 Excellent

Saeko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても素敵な宿でサービスも心地よかったです。ぜひまた特別な日に行きたいです！！
Stayed 1 night in Dec 2025

10/10 Excellent

SHIZUKA

Liked: Cleanliness, amenities, property conditions & facilities
今回、母の卒寿のお祝いに宿泊しました。 夕食時にお花のプレゼントをいただき母は大変喜んでいました。タブレットで写メを撮っていただきチェックアウトに写真のプレゼントをしてくださいました。スタッフの方々は皆さん気持ちの良い細やかな対応サービスをしてくださいました。 お部屋はとても広くコスメなど良い物がセットされていました。お部屋に用意してくださったたくさんのお菓子やドリンク類に浴衣？羽織、巾着袋、籠草履、パジャマ、バスローブ調度品は至れり尽くせりでした。
Stayed 1 night in Dec 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel but had an issue with ordering wine at the restaurant. On the mobile app menu we ordered a French Chardonnay and it turned out to be 2007, way too old. It was oxidized and we told the waiter who referred us to the sommelier who agreed. We ordered a replacement but when we checked out they charged us for the wine we did not drink. That’s not acceptable and they should not be selling this vintage of white wine, way too old.
Stayed 1 night in Nov 2025

10/10 Excellent

マサコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事大変美味しく又行きたいと思います
Stayed 2 nights in Nov 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Oct 2025

10/10 Excellent

ZIHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good.
Stayed 1 night in Oct 2025

4/10 Poor

Misuzu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ホテルの雰囲気、部屋のデザインは素晴らしかったです。部屋から見える景色も楽しむことができました。 ホテルのスタッフの方も感じが良いです。 でも、残念なことがふたつあります。ひとつは、アメニティが備えられてないことです。部屋にあったのは、袋に入っていないコットンと綿棒だけ（大丈夫かな？）。ヘアブラシもシャワーキャップもヘアゴムも髭剃りもなし。髪の毛が濡れても櫛でとかすことができないので温泉に入るのをあきらめました。SDGsの取り組みだということですが、予約の時に言って欲しかったな。 もう一つは、小皿料理の一つが、二人分一つのお皿に出てきたことです。同じテーブルを囲んでいるとはいえ、他人と小さいお皿をつつき合って食べるのはなかなかむずかしい。相手の方に気を遣って少しだけ箸をつけたものの、相手の方もちょっと戸惑っているようでした。 残念でした。
Stayed 1 night in Oct 2025

10/10 Excellent

Akemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
貸切露天風呂を初め、温泉を堪能させていただきました また、キャリーケースの件で，大変ありがたいサービスをしていただき、ありがとうございます。誕生日の花，写真も嬉しかったです また，ぜひ伺いたいと思います
Stayed 1 night in Oct 2025