The property is excellent in a great location. Cleanliness in all facilities rooms, lobby roof top, small swimming pool area and rooms was always evident. The breakfast was ok, nothing to complain about. The service in the dining room and housekeeping needs to improve. While rooms were properly cleaned the empty water bottles were left in the room and not replaced. We had to call housekeeping for replacement. The coffee cups in the room were very small and I recommend replacing them with regular coffee cups.
There is a daily charge for the garage as we understood the garage is independent from the hotel. The hotel is a five star and the daily price for a BB arrangement is quite high thus I recommend that the hotel management should pick up the daily garage fee which is $10 per day. This small token would resonate better with customers. Finally train staff to smile more and better service
YACOUB
2023 年 9 月に 2 泊滞在
10/10 (非常に良い)
David
グループ旅行
2023 年 7 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
David
2023 年 7 月に 1 泊滞在
10/10 (非常に良い)
Nassim
家族旅行
2023 年 7 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything was amazing. Besides, the receptionist wasn’t picking up the phone when I had an emergency and I was trying to call outside of the hotel. Please figure out some number for the main hotel lobby. It’s hard to get through when you had an emergency
Nassim
2023 年 7 月に 2 泊滞在
10/10 (非常に良い)
Irit
2023 年 6 月 28 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
We had an amazing stay! Room was unique and spacious! Room was clean! Stuff were very helpful and extra nice! Will definitely recommend and will be back!
Irit
2023 年 6 月に 2 泊滞在
8/10 (良い)
Tessa
2023 年 6 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
beautiful styled Deco and garden view
Tessa
2023 年 5 月に 2 泊滞在
10/10 (非常に良い)
Ekaterina
2023 年 5 月 9 日
Ekaterina
2023 年 5 月に 6 泊滞在
8/10 (良い)
Isaac
グループ旅行
2023 年 5 月 9 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Lovely new property. Staff is clearly still learning and very inconsistent. Lots of mistakes. Property already showing some age..