I actually stayed on Rosy Cruise. It’s the same company as Rosa but a new boat that just started a month ago and I upgraded to it. Everything was amazing. Ha Long bay is on of the most beautiful places I’ve been. The staff were so nice, and the boat was beautiful.
Sarah
2019 年 12 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 8 月 1 日
良かった点 : スタッフとサービス
Brilliant location, good food but the boat is nothing like the pictures, that must have been taken on another boat. If we knew what we were expecting we would probably have booked anyway and the area is stunning. But the cabins and comfort a disappointment based on what we were expecting from the pictures and description on the web site.
宿泊されたお客様
2019 年 7 月に 2 泊滞在
8/10 (良い)
Annie、Strømmen
2019 年 7 月 30 日
良かった点 : 清潔度、スタッフとサービス
Fin tur i Halong Bay
Vi hadde en fin tur med Rosa Cruise. Hadde Limousine transport noe som virkelig er å anbefale. Rommene var rene, men små. Programmet akkuratt som spesifisert, men litt samlebånd. Maten var god men ikke fantastisk, mye grønnsaker og variasjon. Besetningen var greie og ga god service.
Annie
2019 年 7 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 12 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ótimo
Muito bom. Equipe atenciosa e quarto confortável
宿泊されたお客様
2018 年 12 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 9 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 9 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 8 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 8 月に 1 泊滞在
4/10 (不満)
Pascal、Sweden
2018 年 1 月 30 日
気になった点 : 施設のコンディションと設備、客室の快適度
Overall this stay was rather disappointing. We booked explicitly the "Rosa cruise" since its a smaller boat. We were however put on the much larger "Rosa Boutique cruise" and in the worst cabin on that boat too... The booking through Expedia worked smoothly and since the rate is per room here while most cruise companies have per person rates its was less expensive than booking directly.
Communication with the cruise company regarding pick up etc was however difficult. Mails were never replied too and phones were not answered so we were afraid that all this was a big bluff. On the day of the cruise everything went fine however, we were picked up with a bus at the hotel, drove to the docks and transferred to the boat. As written before, the boat was not the one we booked however and no explanation for this was given. Our cabin was the one closest to the engine and it was hardly possible to be in there while the boat was driving as the main engine was really loud. Even while the boat was standing still the generator was running so that sleeping was not comfortable in our cabin.
There was plenty of food served during lunch and dinner, however it was not really high quality and brought out in random order with items not really matching. Drinks are to be paid separately.
The overall planning of activities was suboptimal and it felt really rushed. We thus skipped the cooking lesson on the way back since this was supposed to be when we just passed the most spectacular landscape.
Pascal
2018 年 1 月に 1 泊滞在
6/10 (普通)
Elena
2018 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The ship is a little dated, but it was clean. The service is good, but the meals are not "buffet" style. You are seated at tables of 6-8 persons and must share the food with strangers. Everything is counted ( 1 egg per person, 1 shrimp/per person, etc).
Elena
2017 年 11 月に 1 泊滞在
8/10 (良い)
OOO、OOO
2017 年 12 月 13 日
良かった点 : スタッフとサービス
가이드가 다 한 호텔
객실은 큰 기대 하지 말아라. 가격에 상응하는 컨디션이다. 그러나 가이드가 훌륭하다. 식사도 맛있는 편이다. 엑티비티는 카약, 동굴탐험, 진주공장 3개이다. 촛대 바위나 키스 바위 등 하롱베이를 대표하는 바위를 보여주지 않은점이 아쉽다.