lots of alternatives in Ha Long, boat was modern and clean, we had a free upgrade to panoramic view room, food could be better, but there was lots of it.
gary
2024 年 1 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Blake
2024 年 7 月 26 日
気になった点 : スタッフとサービス、設備とサービス
Our experience on this cruise was decent. The arrival lounge was not clean and there were ants crawling over the tea cups. The so called “lounge” was not what I would characterize as a lounge. Our cruise director, Tom, was not very friendly. In fact, he made a comment during kayaking to the guests, “come on guys, it’s just kayaking,” as people were boarding their kayaks. He didn’t seem happy to be there and wasn’t hospitable. The activities off the boat were good and the views are nice. Now, the food on the boat is not good and the cleanliness is questionable. It is worth mentioning that there was a huge cockroach under the table during lunch. We didn’t appreciate being asked to complete a feedback form during lunch shortly after Tom visited our table for a short friendly chat, which felt very contrived. Our table server, Sam, was excellent. He was very attentive and pleasant.
Blake
2024 年 7 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2020 年 3 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean rooms, attentive staff
宿泊されたお客様
2020 年 2 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
laurent
2020 年 1 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Parfait
Nous avons passé un séjour de rêve tout d abord grâce au professionnalisme de l équipe et tout particulièrement de Steven .
Nous avons été au petit soin du matin au soir et avons eu des petites et grandes attentions.
L excursion était vraiment sympa et enrichissante, le guide était génial et très sympa .
Le bateau est magnifique comme sur les photos.
Très bonne nourriture.
À faire et refaire sans hésitation.
Encore Merci à vous tous et Steven qui c est vraiment bien occupé de nous
laurent
2020 年 1 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2020 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Food was amazing and service was above and beyond highly recommend
宿泊されたお客様
2020 年 1 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
PYL
2020 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were really friendly and approachable. We enjoyed ourselves and felt we were well taken care of. The boat itself did not have a lot of amenities. They had paid channels though and we were in our rooms watching movies at night.
PYL
2019 年 12 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
JINSUBB
2020 年 1 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
깔끔하고 깨끗하고 식사도 좋았습니다.
마사지는 별로입니다.
JINSUBB
2019 年 12 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 12 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautifully designed cruise ship. Great food and attentive staff.
宿泊されたお客様
2019 年 12 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Lorena
2019 年 12 月 15 日
良かった点 : 清潔度、ス タッフとサービス、設備とサービス、施設のコンディションと設備
El servicio y la atención de su personal ha sido el punto más importante de todo, siempre atentos a todo y con una amabilidad y servicio al cliente pocas veces vista!
Lorena
2019 年 12 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Renaud
2019 年 11 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
great halong halong boat cruise!
The room - theatre suite with huge balcony - was beautiful. The boat itself was also very modern and luxurious. We were only 10 on a boat that can host 21 bedrooms so 42 passengers (also due to the fact it was low season). There is therefore a feeling of being on a sort of private cruise on a big boat. Though it makes it a little unconfortable to be so few. Was too quiet in the evenings (but had to wake up at 6) Also there were too few activities. Kayak from 3.30 pm to 4.15. Then a 10 mins cooking class. The next day was a wonderful visit of caves. But they all offer limited activities. The staff was great amd very professional. Also the cruise avoids the too busy spots with extreme mass tourism.
Renaud
2019 年 11 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 11 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing *****
Amazing stay.. given a lovely Le Theatre suite with balcony and panoramic view and claw foot bath with a view... whole ambience of cruise was fabulous..
all staff are great.. very attentive and caring.. a big mention to Eugene who went out of his way to make our trip special and comfortable.. he is a great asset to Le theatre cruises.. can’t forget Krischelle for all her advice and informatio.. a very kind young lady who should go far.. one not to miss if you want to feel special and looked after.
宿泊されたお客様
2019 年 10 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
P
2019 年 10 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
The cruise ship was immaculate, the decor of the ship was beautiful, the route of the trip was amazing, the room was cosy, comfortable and well equipped, the staff were polite and attentive. I would definitely recommend the cruise ship to everybody. I probably wouldn’t recommend the limousine van provided, our driver did not really care about driving over speed humps without slowing down and then decided to try and drop us off in the middle of town nowhere near our hotel despite us trying to tell him which hotel was our drop off point.
P
2019 年 10 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Deana
2019 年 10 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing ! Wonderful ship ! First class service! Well planned scheduling! Exceptional! Worth paying the extra money for such an awesome experience! Lots of junk boats ...not this one !
Deana
2019 年 10 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 10 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La atención de los miembros de la tripulación es unica!
Todos son demasiado amables, siempre al pendiente de que todo este excelente!
Las instalaciones son nuevas y son de lujo
宿泊されたお客様
2019 年 10 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Vijay
2019 年 10 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very enjoyable service, beautiful place, very friendly and helpful staff..very happy with the star.
Vijay
2019 年 10 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 9 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Modern Cruise, good rooms and service
Rooms are clean and I would recommend 3D2N stay. 2N1D is too short. We got to go kayaking on the 3rd day morning before check out. The service from manager to crew are very good. Food is probably the least on the list.
宿泊されたお客様
2019 年 7 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Rachel
2019 年 9 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were excellent. They went above and beyond to ensure we were having a good experience
Rachel
2019 年 9 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 6 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
액티비티는 떨어집니다만 진정 휴양하실분들께는 권해드려요. 젊은 분들은 심심할수있음.
배 자체는 새거구요 깨끗합니다.
뷔페 맛있었고 디너 좋았어요.