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「No doubt that the property is beautiful. I gave it a low rating for a very unpleasant check-in experience. We booked a family bungalow of three bedrooms with Expedia months ahead of the trip. I even sent a request to confirm our booking. We arrived at 5pm. The front desk staff working alone looked confused with my booking. Turned out that they sold our 3bedrooms bungalow to another group. Lucky for us that the resort wasn’t sold out. They offered two single bungalows for us with no...

「We stayed here the night before we started our ha giang loop tour and was worth every second. They had more than excellent service. Very welcoming and helpful to all of our needs. The stay was very relaxing. The location was beautiful and the rooms were clean! Amazing views everywhere! The food was delicious as well! The hosts made the stay wonderful. Definitely recommend! Thank you hosts!」

「ハザンループで滞在しました、部屋は清潔で使いやすくコスパはいいです。ティッシュなどのアメニティを自分で用意する必要はあるが、安心して泊利用できるホテルです。」

「We really loved this hotel. The service was exceptional and the view was amazing. The only reason I’m not giving it five stars is because both nights we stayed, there were other guests that were very loud throughout the night and no one addressed it. We intentionally chose this hotel to be outside of the noise of the city, so it was a bummer to be kept up all night regardless. Also, their food was only ok and there was nothing else close by. Otherwise it was very comfortable and a beautiful...