6/10 (普通)
Daniel M.
2024 年 8 月 16 日
良かった点 : 清潔度
Good location, dated property
Here is my honest feedback.
The location was great.
The condo was clean and has a great view.
Check in and check out was convenient.
Lots of Pools on this property.
Resort Staff were friendly and helpful.
The resort property is a little dated with some maintenance issues. For example, broken hot tubs. The amenities were rarely accessible. The gym did not open with key car card as well as indoor pool area. We tried multiple times without success.
Broken beach showers.
Laundry area had lots of broken machines as well as the soap vending machine.
Ice was always out.
The most disappointing thing was having to stock standard items like trash bags and toilet paper. All the years of short term rentals, we have never been asked to do that. We also had to go to a coin laundromat downstairs to wash our sheets and towels. Again I have never been asked to do that at any rental , ever.
Lastly , I was disappointed on how we were treated when asking questions. At one point I was told that “it’s self explanatory” But in fact it was not. In fact several itrip personnel did not fully understand the parking pass rules.
I would be happy to elaborate if you want to improve on your end.
In general we had a good time.
I just wanted you to have my honest opinion from all the guests.
We travel a lot so this is based on lots of experiences.
Daniel M.
2024 年 8 月に 7 泊滞在