We drove 12 hours and were met by a mean employee named Angie at the elevator who was yelling at everyone coming inside. A terrible way to be welcomed. Trouble with our parking! Was yelled at by Angie again. ( the guard) Our lamp was broken, the coffee pot was filthy dirty brown, toilet paper holder hanging of the wall, six lights burned out, laundry light burned out, pitch dark, broken chair in patio, sheets dirty on one bed, stains on comforter, no baking sheets. Maintenance showed up the day before we had to leave. Dining room wall was not finished being painted. The worst thing was Angie, the guard who was never there in the parking lot. We were told to talk to her and could never find her. When we finally did, she talked down to us and was very mean! We will never go back!