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「We booked a deluxe room for 3 people only to get there for the receptionist to tell us they only had a double room in the basement and there was no manager so they couldn’t do anything about it. Even after messaging the manager I never got a reply. The sauna was also out of order.」

「Review Summary – Ati Ambavi Hotel, Gudauri Having travelled to 50+ countries and stayed in 100+ hotels worldwide, I rarely leave negative reviews. However, my experience at Ati Ambavi was disappointing enough that future guests should be aware of a few important things before booking. First, the hotel policies are extremely rigid. Our original trip was disrupted by a regional war that cancelled flights, yet the hotel refused any refund or meaningful flexibility. The only option offered was to...

「I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026. The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card. I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved...

「really nice. dinner and breakfast are really good, room is very clean and comfortable.」