Aloft Guangzhou Tianhe

Property class: 3

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
You can look forward to a terrace, dry cleaning/laundry services, and a bar at Aloft Guangzhou Tianhe. The on-site international cuisine restaurant, Sesamee Tree, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and conference space.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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About the neighborhood

Located in Tianhe, a neighborhood in Guangzhou, Aloft Guangzhou Tianhe is near a train station. Beijing Road Pedestrian Street and Haizhu Wholesale Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Paradise. Looking to enjoy an event or a game while in town? See what's happening at Canton Fair Complex or Tianhe Stadium. Visit our Guangzhou travel guide
Map
510610, Guangdong, Guangzhou, Tianhe Bei Road, Tianhe District, 365

What's nearby

  • South China University of Technology (Wushan Campus)
    11 min walk - 1.0 km
  • Zhongtian Shopping Mall
    18 min walk - 1.6 km
  • CITIC Plaza
    19 min walk - 1.6 km
  • Taikoo Hui
    2 min drive - 2.1 km
  • Tianhe Stadium
    2 min drive - 2.4 km

Getting around

  • Guangzhou East Railway Station
    9 min drive
  • South China Normal University Station
    13 min walk
  • Baiyun International Airport (CAN)
    47 min drive

Restaurants

  • Kum Gang Won Korean Food
    5 min walk
  • 家乐缘自选快餐 - Jia Le Yuan
    4 min walk
  • Pizza Hut 必胜客
    6 min walk
  • 点都德（德天楼）
    6 min walk
  • 发哥 港式茶餐厅
    8 min walk

About this property

Aloft Guangzhou Tianhe

  • Hotel near Canton Tower
  • Take advantage of a terrace, dry cleaning/laundry services, and a bar at Aloft Guangzhou Tianhe. The on-site international cuisine restaurant, Sesamee Tree, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Outdoor pool access nearby
    • Free self parking
    • Buffet breakfast (surcharge), access to a nearby indoor pool, and an elevator
    • A ballroom, a banquet hall, and luggage storage
  • Room features
  • All 496 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with tubs or showers and free toiletries
    • 42-inch LCD TVs with satellite channels
    • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 128 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sesamee Tree

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 43 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 212.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 212.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Aloft Guangzhou Tianhe have a pool?

Yes, this property has outdoor pool access.

Is Aloft Guangzhou Tianhe pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Aloft Guangzhou Tianhe?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Aloft Guangzhou Tianhe?

Check-out is at noon. Late check-out is available for a fee.

Where is Aloft Guangzhou Tianhe located?

Located in Tianhe, this hotel is within 1 mi (2 km) of Waterscape Falls In East Station Plaza, South China University of Technology (Wushan Campus), and CITIC Plaza. Zhongtian Shopping Mall and Taikoo Hui are also within 2 mi (3 km). South China Normal University Station is 13 minutes by foot and South China Normal University Station is 22 minutes.

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Reviews

Aloft Guangzhou Tianhe Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 113 out of 257 reviews
Rating 8 - Good. 120 out of 257 reviews
Rating 6 - Okay. 15 out of 257 reviews
Rating 4 - Poor. 8 out of 257 reviews
Rating 2 - Terrible. 1 out of 257 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Brand New Hotel near East Railway station .
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is vey good but have pandemic
Stayed 1 night in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable

The hotel is a bit aged but clean and conformable, consider it's price and location, it's still a nice choice
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所はとても便利。清潔感がある。利用しやすい。悪いところがない。そして、一番素晴らしいのはスタッフ。嫌な人に当たった事がない。朝食も種類豊富。美味しい。タクシーも場所を理解している。広州はここで決まり！
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住的房型是朝東窗戶, 但沒有遮光窗簾, 一大早就被剌眼陽光叫醒
Stayed 3 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

중심가에 위치한 깔끔한 호텔

조용하고 깔끔한 호텔
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

きれい

立地も良い。ホテルはきれい。また泊まりたい。
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful. I just wish all staffs were able to speak English as Guangzhou is a business center these days. However, I think it's good effort where they make sure at least one person is able to speak English. Property is clean. Stayed at the suite and they have in room laundry, although, laundry detergent wasn't provided so it's a little hassle. There is a minimarket connected to hotel for convenience. Definitely will stay here again.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good especially large room and good food in bar
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SIN DUDA VOLVERE TODOS LOS AÑOS A ESTE HOTEL

excelente atención, ubicación. muy recomendable. el desayuno super completo y saludable. quiero mencionar muy especialmente ala manager MAGGIE YU, la comprension y el mayor esfuerzo para que el turista se sienta cuidado y atendido como en su casa. Para toda consulta no olviden pedir por ella, MAGGIE YU.
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable price and great location

Overall stay is pleasant. Great location, room is clean and comfortable. Staff are friendly and helpful.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service
No service room. On check in they will ask you to pay in advance 200% of your bill as deposit. Even when I put the sign of NO DISTURB as I was very jet lagged and wanted to sleep they knocked the door 3 times and then they came in!! The lady said "Oh the cleaner want to know if she can come to do your room ".
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location clean and easy transport links. great place to stay for a few days
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thoughtful service

No frills room, and usual disposable items like comb, razor, toothbrush are not provided in the rooms but available for guests who require them to take them from the lobby. No cutlery is provided in room either so we obtained a disposable pack of fork knife spoon from the restaurant in the hotel. Very thoughtful housekeeping service - our plastic spoon broke and during housekeeping they left us a new pack of the cutlery without us requesting! Pleasant experience.
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff and clean rooms. Beds are comfortable.
Stayed 5 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The robots were very clever, breakfast was enjoyable the staff tried to be helpful but English was difficult for some of them but they soon found someone that could help
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Good location and friendly staff and everything high quality . Very soft mattress
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Especial para visitar de negocios

El mejor hotel para venir a china
Stayed 6 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice staff, good breakfast and also, with shuttle to the fair.
Stayed 6 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente hotel, muy bien localizado. muy recomendado.
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지하철 두 개역 사이에 위치. 두 역 모두 도보로 10분내에 위치. 방 깔끔하고 좋아요. 칫솔/치약은 데스크에서 가져가시면되고 밤에 조용하고 좋아요. 비슷한 가격 다른 중국 호텔에 비해 방은 넓진 않아요
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room is not too big, but all very functional. Good choice of TV channels. Good WiFi.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Restaurants staff are all wearing sneakers! Good choice for bkfast
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しいからきれいで良い。
Stayed 4 nights in Aug 2019