Find hotels near Grove City Premium Outlets, Mercer from ￥11,154

"The staff and owner were AMAZING over and beyond in service, kindness and helpfulness. Will definitely stay again without question. "

"Clean room, helpful staff, breakfast area was clean, and food was fresh and hot. Would definitely stay again as it’s so close to SRU! "

"A good place if staying just one night! "

"Clean room"

"Your breakfast hostess on Saturday morning was rude and ignorant to the guests. It was pretty busy because it was the NFL draft weekend. The person working the front desk brought the breakfast hostess a coffee drink that had been purchased elsewhere (which was fine). However, the hostess slurped the whipped cream from her drink then took her cup to the kitchen, took a can of whipped topping used for the waffles from the refrigerator, stuck it into the bubble top lid on her coffee and filled it. This was absolutely disgusting! The door was open so everyone witnessed it. And as an inspector for the department of health believe me I was sickened by it. Additionally, I believe the front desk person kept her grey Outlander Sport parked right outside the main entrance all weekend. There was a green monster mask in the passenger side propped over the headrest to make it look like it was actually sitting in there. Very very tacky and not a good look for your hotel. Anyone who entered the main entrance had no choice but to see it."

"The pool can’t be used and that was not advertised. The room was dusty and looked like it had not been used for months. The room was cold all night, even though I had the thermostat set at 71. The shower was great great water pressure. "

"The hotel lost hot water on Saturday night, and still was not fixed when we checked out Monday morning. Terrible communication from management, and unacceptable service after trip, attempting to get compensation/reduced rate for the lack of basic services. "

"Kitchen was nice. Didn’t use "

"In the room we stayed in, the mattress needs replacing - large sink area in the middle of it. And the toilet clogged up with even the slightest amount of toilet paper in it. Otherwise, a good stay!"