「Reservation did not indicate checkin was only online not in person. Expedia listed it as a hotel but in fact it’s a hostel or AirBNB. I tried to checkin online but my passport photo would not load to Vikey their portal. I messaged the property re this but no response after several hours. My taxi driver and I arrived and tried to call the property phone number but no answer. So no admittance. And no refund.」
「Reservation did not indicate checkin was only online not in person. Expedia listed it as a hotel but in fact it’s a hostel or AirBNB. I tried to checkin online but my passport photo would not load to Vikey their portal. I messaged the property re this but no response after several hours. My taxi driver and I arrived and tried to call the property phone number but no answer. So no admittance. And no refund.」
Lori