Greenwich Avenue

The hotel was great. Very clean and fresh. Comfortable beds. Breakfast was well done. Staff members were helpful and welcoming. It was perfect for our family if 5 while visiting daughter at Manhattan University. I gave it a 4 instead of 5 because the pool was closed and we selected the hotel because of the pool.

The hotel staff is friendly; however, they have not been particularly helpful when responding to questions regarding the rooms, as staff members often seem unsure of the answers. I also found some interactions with the housekeeping staff to be less courteous than expected. Additionally, there appears to be a language barrier with some members of the housekeeping team, which can make communication difficult.