4/10 (不満)
Charles
2025 年 8 月 24 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel grounds and surrounding area was dirty with trash all over the place. However, the worst part was that the hotel did not save the room that I reserved even though I had already paid for it online. The room was clearly available online, hence the reason I selected it; however, upon arriving the room I paid for it had been given to someone else. The night staff told me that they did not have the authority to address it and then I would have to speak with Management in the morning. I spoke with Management in the morning only to have them tell me that it was just too bad and there was nothing that were going do about fixing it. Terrible management and terrible business practices. I do not recommend this establishment for a stay.
Charles
2025 年 8 月に 1 泊滞在