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"Decent "

"Room was over all clean"

"I had some concerns about the level of security - staff alertness about tresspassers. The hot tub was not at all hot enough, which was a big disappointment after a day of walking and sightseeing. Many other guests appeared disappointed about this, too. An apology notice acknowledging the low temperature of the hot tub would have been nice to see. Our room itself was clean, so no complaints there. "

"Waited over 40minutes to not get breakfast in the end. Hotel is great but restaurant management is sub-par."

"Had only 2 bath towels upon check in called and never came. Called again next morning never got towels before heading out for day. Tv in bedroo. Not working had to call for that to get fixed. Never could locate or find remote for living room. Several tims had to call for more coffee and creamer and they never brought more than 2 pods at a time. The breakfast was ok. Sausages overcooked and fruit was not ripe. "

"Friendly staff. Clean room and in walking distance ti plenty of shops "

"Great"

"Good"

"We arrived at 6pm and were given a subpar room looking at hvacs and brick eventhough I paid for an upgrade. When I went back to the front desk, I was told that they were experiencing a system outage and that I would have to wait until 8 to get another room... Seriously!! I was in town for 1 night and just wanted to unwind after a long day being with family for a funeral. The next room given to us clearly hadn't been cleaned after the prior guest so back to the lobby we went. The front desk agent gave us an "upgrade" for our troubles and our next room was a corner room. The room had tech issues with the lighting but, at this point, we were too frustrated and tired. I expected more from this hotel, especially given the rating, but it missed the mark by a long shot. The room was very basic and small compared to 90% of the hotels I've stayed at in DC, and I've stayed in at least 10+ from 3 -5 star. The beds weren't comfortable either. If you are looking for a 5 star experience, stay somewhere else. The only plus about this hotel is it's proximity to the white house. The food in their restaurant, Vue, is delicious, but the drinks are overpriced, in my option. Be prepared to pay around $30 for a drink. The one I had lacked depth and didn't even give me a buzz."