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"Perfect location by the Tower of London. Super convenient as the hotel is directly above the Tower Hill tube stop for the Circle and District lines. Loved the room set up - while it wasn’t the largest space it was very well laid out and efficient. There were two of us staying in the room and it never felt cramped. I was impressed with the Citizen M app and iPad which could be used to control everything in the room, including the blinds, lights, television and air conditioning. Everything worked seamlessly. The bed was larger than I expected and was super comfortable. Will definitely stay here again next time I am in London. "

"What a beautiful hotel! Staff was very friendly and it was nice having a real coffee shop at the hotel before we did our exploring. Beautiful views from our room! "

"Ideal location, felt very safe. Good base to get about from. Lovely hotel with very friendly and helpful staff."

"Perfect! Can’t wait to go back! "

"Excellent beautiful property. Helpful and friendly staff."

"A good, modern hotel with convenient location and a nice breakfast buffet. Easy access to both trains and the tube via Victoria station. Close walk to several theatres. "

"Great location and amazing concierge guys. Little on the warm side but overall great stay "

"Loved that I stow my luggage until my room was ready. Great staff. Very polite. The two issues I had was the elevator maintenance made it long to get up to room with only one lift, and the toilet placement was terrible. It was placed narrowly between the sink and the wall with a toilet paper mount on the wall jabbing you when you sat down. "

"Great room cocoon 4, clean, great shower room, quiet and comfy beds. Right in Piccadilly so really convenient especially to the west end for the shows. "