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"Nice clean hotel! "

"No skiing - attended hockey game. Front desk while I did arrive early and paid $40.00 for early check in my son arrived 15 minutes after me and paid $25.00 early check in. No refrigerator in room but son had fridge and was directly across the hall. No room cleaning unless requested but was not informed this needed to be done nor was a notice within the room. "

"Building, parking garage and rooms are very dated. Needs a face lift"

"Clean rooms, easy to get around. The elevator maintenance was a pain but hopefully that will be done soon. "

"Somewhat old fashioned/dated. Pervasive smell of smoke. Limited food options. Polite and helpful staff."

"The rooms were very clean, the staff was very nice and the breakfast was decent. "

"Rooms, elevator and hallways in the Birch Tower smelled strongly of fish, even on days without seafoof buffet."

"Construction in process. Elevator was sketchy Bed ok smallest amenity bottles I have ever seen Had breakfast at Lemon and Lime- worst breakfast I have ever had in a hotel Indian dinner was fabulous - Lemon andLe"

"Room was very clean, bell hop, concierge, valet, and gift store people were all really nice. My only complaints would be there weren’t enough servers for a Saturday morning at the diner. Our waitress was very nice but you could tell she had too many tables. It took her awhile to get back to us for coffee refills and the check. There were tons of open tables and a long wait to get in which leads me to believe there just wasn’t enough staff. Also, one of the hot tubs was closed the whole weekend so the other one overfilled with kids. Having 2 open on weekends seems like a good idea. Otherwise great stay."