My tv screen in my room was cracked. Very good customer service tho just disappointed because of that
Juan
2024 年 5 月に 1 泊滞在
4/10 (不満)
Tyler
グループ旅行
2024 年 5 月 25 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
The first room I was put in was very dirty, beds were not made and there was literal dirt on the sheets from shoes. I went to the desk and the man attending the desk at 11pm was very helpful and moved us to another room. The worst holiday in. Experience I’ve ever hadz
Tyler
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Anna
2024 年 5 月 1 日
All the workers were very helpful, and so kind , I will be back
Anna
2024 年 4 月に 2 泊滞在
4/10 (不満)
Adrianna
2024 年 3 月 2 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I found what looked to be men’s beard hair wipes into the corners of the sink top. There was also some on the floor in the bathroom. The hotels condition of the pool was absolutely terrible. Crusty. And there was 8 dehumidifier’s in there. Other guests had warned me not to but I thought maybe they were dramatic. The hotel had an odd odor to it as well. I also had found a used flossing pick on the underside edge of my bed. I will not be staying at this hotel or recommending it as I have cleaned hotels in the past and have no idea how they missed these things. I will be coming to Gaylord 2 times a month and will never be staying here again. It was like a hotel with a low end motel vibe.
Adrianna
2024 年 2 月に 1 泊滞在
8/10 (良い)
cindy
2024 年 2 月 26 日
cindy
2024 年 2 月に 3 泊滞在
10/10 (非常に良い)
Abby
家族旅行
2024 年 2 月 24 日
Had a great experience. We had issue with the blinds in our room and Stephanie was so great with helping us out and making up for the inconvenience. Definitely would recommend staying here
Abby
2024 年 2 月に 2 泊滞在
6/10 (普通)
Lynn
家族旅行
2024 年 2 月 24 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Staff was friendly. Room had a lot of fruit flies and the entire hotel smelled of mildew. Probably would not stay here again.