2/10 (非常に不満)
Amy、Esparto
家族旅行
2021 年 8 月 30 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were greeted by an individual whose first words to us were you didn't pay enough but that is ok because your TV does not work. Then I was told that my amount owed was $30 less than what I already paid. When we went up to the room it was old, dirty not well kept, nor was it safe. The shower current was what appeared to be a Dollar Tree Liner (looked like a garbage bag) there were old tattered towels. The bed was awful, old lumps and when you laid on the bed you were literally hitting the bottom of the bed, there were no cushion or coiling left. The motel was more a long term rental location than an overnight stay. The long term guests were questionable. When checking out and asking for a receipt I was advised that this was not possible, yet the day before he had a printed down piece of paper that had all the information I would need. I usually give the benefit of the doubt but in this case, this location needs to be removed from the Expedia Listings until they update and turn around. This is a lesson learned and I will not return to this location.
Amy
2021 年 8 月に 1 泊滞在