2/10 (非常に不満)
TANA、McKinney
家族旅行
2025 年 12 月 16 日
気になった点 : 清潔度、施設のコンディションと設備
Elevator was out and no hope for repair. That is what the HS girl said at the desk. No warning or notice when we booked and all.
Other hotels sold out (graduation week- we were just visiting college campus tour) when we got there so we had to take the top Floor room. Walked 3 flights with a lot of luggage. Walked into the room finally- gross Dirty towel balled up in the corner of our “cleaned room”
, A/C nor heaters did NOT work. . Tried unplugging and reapplying - it was dead. TV dead also- it did not even come on or work but remote was fine. Called front desk-Staff was very young and attitude was “who cares” feel. Got us into another room with zero apology! Told her in addition the TV didn’t work and she asked me to explain. I explained (it is dead) but also said it wasn’t the main problem but maybe just look for yourself- lazy!. This new Room was better (all things worked) but I would never ever stay here again.
Beware the elevators have been out since the “big storm” and that was months ago. For over $200 per night this should have been a lot better experience. Time To restaff night shift- this is a college town , I bet there are 100 Better applicants in line for a job!!!
TANA
2025 年 12 月に 1 泊滞在
