Dear guest,
Thank you very much for choosing Meliá Granada and for taking the time to share your review following your recent stay.
We are delighted to learn that your stay with us was overall satisfactory and that you found our wonderful location and to impress you the most.
However, our guests' complete satisfaction is our main priority and therefore, we regret to read that we did not meet with all your expectations on this occasion. We apologize for the inconveniences encountered and will definitely take your comments on board and establish the necessary measures to improve our guest´s experience.
We loved having you here and we hope to have another opportunity to welcome you back in the future.
Kind regards,
Rosario Paz Bolaños
Guest Experience Manager
8/10 (良い)
宿泊されたお客様
2020 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 1 月に 4 泊滞在
Guest Experience Team at Meliá Granadaからの返信 (投稿日 : 2020 年 1 月 22 日)
Estimado huésped,
Muchísimas gracias por el tiempo invertido en su reciente reseña y por dejar constancia de su maravillosa experiencia en Expedia.
Todo el equipo de Meliá Granada desea darle la bienvenida en su próxima visita a la ciudad.
Un saludo,
Rosario Paz Bolaños
Guest Experience Manager
Dear guest,
Thank you for having taken some of your valuable time to share with us your excellent feedback about your recent experience at Meliá Granada.
We look forward to welcoming you in the near future.
Kindest Regards,
Moisés Liñán
Guest Experience Team.
Dear guest,
Thank you for having taken some of your valuable time to share with us your excellent feedback about your recent experience at Meliá Granada.
We look forward to welcoming you in the near future.
Kindest Regards,
Rosario Paz Bolaños
Guest Experience Manager
Dear Anonymous, To begin with, thank you very much for taking some of your valuable time in order to review your experience with us. We would like to also to apologize for any inconveniences encountered. Our guests’ complete satisfaction is our main priority and therefore, we would have loved to know about your dissapoinment in order to assist you with any inconvenience faced throughout your stay in order to provide prompt solutions to your discomfort and make your stay much more satisfactory. Please do not hesitate to share your impressions with us so we can keep working in our way towards the excellence. Kind regards, Rosario Paz Bolaños Guest Experience Manager
Estimado huésped,
Muchas gracias por compartir su positiva valoración tras su estancia en Meliá Granada.
Esperamos volver a recibirle en un próxima visita.
Atentamente,
Rosario Paz Bolaños
Guest Experience Manager
From Meliá Granada, thank you so much for your valuable opinion. We hope you to give us another choice and you come to our facilities as soon as possible.
We wish you a Happy New Year.
Rafael Funes Pérez
Guest Experience Team
Dear guest,
Thank you very much for your kind review.
We are glad to read that you had a pleasant stay with us, having made the most our privileged location and comfortable rooms.
We look forward to welcoming you the in near future.
Best regards,
Rosario Paz Bolaños
Guest Experience Manager
Dear guest,
Thank you very much for choosing Meliá Granada and for taking the time to share this excellent opinion with other travellers.
We are delighted to read that your stay with us was highly satisfactory.
We hope to have you back next time your plans bring you back.
Best regards,
Rosario Paz Bolaños
Guest Experience Manager
Dear guest, Thank you very much for your feedback! We are delighted to learn that you had an enjoyable stay with us and that your found the excellent service as well as the location to impress you the most! We loved having you here and we keep looking forward to welcoming you back on your next visit to London. Kind regards, Rosario Paz Bolaños Guest Experience Manager
Dear guest, On behalf of the entire Meliá Granada team, we would like to thank you for your wonderful review after your recent stay. We look forward to welcoming you in the near future. Kind regards, Rosario Paz Bolaños Guest Experience Manager
8/10 (良い)
宿泊されたお客様
2019 年 9 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 9 月に 1 泊滞在
8/10 (良い)
ichiro
2019 年 9 月 4 日
良かった点 : スタッフとサービス
ichiro
2019 年 8 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 8 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Relaxing clean spacious room. Welcome drink and candies with free mini bar. Friendly staff. They don’t have tooth brush as room amenities.
Dear guest,
Thank you so much for sharing on Hoteles.com your positive rating about your experience at Meliá Granada. We are hugely pleased to know that you enjoyed with us.
Kind regards
Very convenient.
Near to city central, and famous restraunts and bars.
The taxi fee from hotel to Alhambra is less than 7€.
I had a very good time in Granada.
Thank you very much.
Dear NAHOKO,
Thank you for sharing your experience on Hotels.com after your recent stay with us. We are glad to know it was a very positive one, and hope we can welcome you back in the near future!
Kind regards
Dear guest,
Thank you for sharing your experience on Hotels.com, we hope you enjoyed your time in Granada and hope we can welcome you again in the future.
Kind regards,
Dear satosee,
Thank you for sharing your experience on Expedia. We are truly glad to know you enjoyed your stay with us, and hope we can welcome you again if you are ever back in this beautiful city.
Kind regards from everyone at Meliá Granada