Serrazul Hotel

Property class: 4

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional
Close to Gramado Covered Street, Serrazul Hotel provides a free breakfast buffet, a garden, and an arcade/game room. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a gym.
The current price is ￥12,501
￥14,126 total
includes taxes & fees
Sep 29 - Sep 30

Popular amenities

  • Pool
  • Free WiFi
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Suite

A modern hotel room with a large bed, wooden headboard, and a small bedside table.

Superior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout drapes

Suite Superior

  • 36 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Apartamento Vista

A hotel room with a wooden headboard, a bed with a white quilt, a nightstand with a lamp, a ceiling fan, and a window with curtains.

Apartamento Vista

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartamento

A hotel room with a bed, a desk, a chair, a nightstand, a ceiling fan, and a window with curtains.

Apartamento

9.0 out of 10
Wonderful
(41 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

A hotel room with a large bed, bedside table with a lamp, and an air conditioning unit.

Suite

9.8 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

A hotel room with a large bed, bedside table with a lamp, and a window with curtains.

Suíte Vista

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite with Garden View

  • Garden view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Gramado City Centre, a neighborhood in Gramado, Serrazul Hotel is in the entertainment district. Green Land and Pinheiro Grosso Municipal Park reflect the area's natural beauty and area attractions include Mirante do Belvedere and Santa Claus Village. Traveling with kids? Consider Igreja do Relogio and Gramado Tennis Club. Visit our Gramado travel guide
Map
95670-000, RS, Gramado, Rua Garibaldi, 152, Centro

What's nearby

  • A fountain in front of a historic building with a sign reading "Fonte do Amor Eterno".
    Gramado Central Avenue
    1 min walk - 0.0 km
  • A church with a tall steeple and a clock, surrounded by modern buildings and well-maintained gardens.
    Sao Pedro Church
    2 min walk - 0.2 km
  • An indoor market with a glass ceiling, stalls on both sides, and a central walkway.
    Gramado Covered Street
    3 min walk - 0.3 km
  • Palace of Festivals
    3 min walk - 0.3 km
  • Rua Torta
    6 min walk - 0.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    86 min drive

Restaurants

  • Felsen Cervejaria
    3 min walk
  • Tea Shop
    3 min walk
  • Restaurante Pouso Novo
    2 min walk
  • Campo & Vinho
    3 min walk
  • La Birra
    1 min walk

About this property

Serrazul Hotel

  • Upscale family-friendly hotel in the entertainment district
  • Located close to Gramado Covered Street, Serrazul Hotel provides a free breakfast buffet, a garden, and an arcade/game room. For some rest and relaxation, visit the sauna or the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool along with sun loungers
    • Valet parking (surcharge), supervised childcare (surcharge), and a front-desk safe
    • Smoke-free premises, luggage storage, and concierge services
    • A TV in the lobby, a banquet hall, and an elevator
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 152 rooms include comforts such as bathrobes, in addition to perks like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and bidets
    • LCD TVs with cable channels
    • Daily housekeeping, desks, and phones

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  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 284 reviews
The price is ￥11,991
￥12,351 total
includes taxes & fees
Sep 29 - Sep 30
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Does Serrazul Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Serrazul Hotel?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Serrazul Hotel on Sep 29, 2026 start from ￥12,501, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serrazul Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for BRL 44 per day.

What time is check-in at Serrazul Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serrazul Hotel?

Check-out is at noon.

Where is Serrazul Hotel located?

This family-friendly Gramado hotel is located in the historical district, just steps from Gramado Central Avenue and Gramado Covered Street. Mirante do Belvedere and Orchids Park are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serrazul Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 769 out of 1001 reviews
Rating 8 - Good. 174 out of 1001 reviews
Rating 6 - Okay. 37 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super nice and helpful. Breakfast is amazing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orimo hotel
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elevator to 3rd floor would be much appreciated. Hard to carry luggage
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 %
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização do hotel é espetacular. Bem no centro. Tudo ao redor inclusive ag de turismo Brocker. O café da manhã maravilhoso,no meu ponto de vista só faltava servir verduras mas isso é uma questão de hábito e gosto. Assistência dos funcionários excepcional. Um hotel que tranquilamente pode ser avaliado como 5 estrelas.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reforma muito bem feita. Bom café da manhã. Ouvimos barulho de reforma do próprio hotel pelas manhãs que incomodou bastante.
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
O melhor do hotel é a localização. Perto da rua principal com muitas lojas e restaurantes. Os quartos não estão todos renovados , apenas as suites e ficamos em outro onde azulejos dos banheiros e piso eram da década de 80
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bem localizado café da manhã excelente
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi tudo maravilhoso! Hotel aconchegante, nosso quarto era maravilhoso e confortável. A equipe muito educada. Café da manhã bem variado! Infra do hotel ótima também. Único ponto negativo foi não ter opções de pratos no bar de hotel, somente lanches. Chegamos tarde e estávamos com nosso filho de 2 anos e só tinha pizza, pastel, batata frita, seria bom ter alguns pratos a la carte.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com localização central, ótimo café da manhã, quarto confortável, com vista.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como sempre a experiência é ótima! Confortável, café da manhã delicioso, jacuzzi temperatura perfeita! A localização é ótima se faz tudo a pé, 50m da rua coberta.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é clássico e mantém o padrão. Somente nao dou excelente, pois achei a calefação muito quente e muito barulho no quarto de cima, ou seja, pouco isolamento acústico
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, localização excelente, ótimo café da manhã e equipe de funcionários muito bons
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo o hotel era incrível, todo reformado sem perder o clássico e o charme do Srra Azul
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bem localizado e conservado, quarto de ótimo tamanho, renovado e com luz natural em todos os ambientes. Cama maravilhosa e enxoval em ótimo estado de conservação. Equipe atenciosa e prestativa. Café da manhã de ótima variedade e boa qualidade, precisando dar melhor atenção aos ovos mexidos e principalmente ao bacon (muito fino, passado demais, excesso de gordura no prato do buffet e fatias totalmente emboladas)
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conheço o hotel a 5 décadas, passamos nossa lua de mel lá, a acomodação estava excelente toda reformada e moderna, limpa e bem confortável, porém a recepção ainda precisa de uma atenção pois mantém os mesmos estofados de 50 anos atrás.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo impecável. Voltaria com toda certeza! Só dou de sugestão variar o café da manhã, os dias que ficamos as opções eram sempre as mesmas, mas, tudo delicioso!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto super limpo, roupas de cama maravilhosas , atendimento em geral de todos os funcionários, independente da função, ótimo! Café da manhã ótimo, só falta chocolate quente e outros concorrentes oferecem. Bar, também ótimo em tudo, etc...
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café, quarto limpo, equipe de funcionários excelente. Central. Bar excelente.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com a melhor localização de Gramado. Excelente propriedade.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
um excelente hotel, o localização então é no centro mesmo de gramado da para fazer tudo a pé que tem na cidade de turístico.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Já é a segunda vez que me hospedo no serrazul. O hotel é muito bom, com ótimo atendimento e serviço completo, com pains, sauna e academia
Stayed 4 nights in May 2026