グッドフェロー テラス ホテル

「トイレの詰まりにもすぐ対応いただけた。」

「Yes」

「Food was fine, though coffee was lukewarm. It was good to see how clean the dining area is kept. Kudos to the dining room team!」

「hot tub was nice」

「I chose this hotel because of good reviews of its clean rooms and good breakfast. However it is not so. There was no person at the reception and a note is posted on the counter when I arrived. I could not have breakfast due to our early flight. I had told that fact one day before on the phone but they didn’t offer anything instead. Does it mean we should not believe reviews? Maybe I visited this hotel in a bad timing. Or the conditions and situation of American hotels have changed badly. 」

「Right in town for walking Everything.」

「My room was extremely dusty The night stand the counters all full of dust. It’s very odd 」

「よるのキックバックという、晩御飯のサービスが良かった」

「It's clean, large and comfortable. However, there are few places to eat and shop around the hotel 」

「Clean room, sufficient breakfast, quiet for sleep, staff was great.」

「I think it may have recently changed ownership. This property needs a lot of work, they try but seem to be lacking customer service skills. Room was clean and basic, on the third floor, after getting our belongings to our room we went for dinner. Came back and the elevator is broken. Today had to use the stairs to get our belongings back to our vehicle. I know this is our of their control but an offer of assistance would have gone a long way. 」

「This hotel was good. It has free breakfast and dinner. Nice pool for the kids. Staff very friendly 」

「Front desk people were wonderful! I definitely recommend them. 」

「Dirty, dirty, dirty. The fridge was broken, the ice machines were broken. There was NO attempt by staff to make this inconveniences right. Terrible. 」

「スタッフの対応がとても素晴らしい。空港シャトルバスを呼ぶ際、英語が苦手な私の電話にも親切に対応して頂き、気持ちよく迎えに来てくれました。空港へはチェックアウト時に申し出れば送ってくれます。 また泊まりたいです。」