Close to Gold Coast Convention and Exhibition Centre and Cavill Avenue, Jewel Residences - Q Stay provides amenities like a gym. Stay connected with free in-room WiFi.
Located near the beach, this apartment is in Surfers Paradise, a neighborhood in Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Burleigh Beach. Warner Bros. Movie World and Dreamworld are also worth visiting. Visit our Gold Coast travel guide
Close to Gold Coast Convention and Exhibition Centre and Cavill Avenue, Jewel Residences - Q Stay provides amenities like a gym. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An outdoor pool
Free self parking
Smoke-free premises, an elevator, and outdoor furniture
Room features
All guestrooms at Jewel Residences - Q Stay feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and dining tables.
Other amenities include:
Free tea bags/instant coffee and electric kettles
Showers, free toiletries, and hair dryers
LCD TVs with cable channels
Wardrobes/closets, kitchens, and full-sized refrigerators/freezers
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: AUD 250 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Frequently asked questions
Does Jewel Residences - Q Stay have a pool?
Yes, this property has an outdoor pool.
Is Jewel Residences - Q Stay pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Jewel Residences - Q Stay?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Jewel Residences - Q Stay?
Check-out is at 10:00 AM.
Where is Jewel Residences - Q Stay located?
Located in Surfers Paradise, this apartment building is within 1 mi (2 km) of Broadbeach Beach, Surfers Paradise Beach, and Cavill Avenue. Gold Coast Convention and Exhibition Centre and The Star Gold Coast are also within 3 mi (5 km). Florida Gardens station is 9 minutes by foot and Cypress Avenue Station is 29 minutes.
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Reviews
Jewel Residences - Q Stay Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.0
Amenities
9.2
Property conditions & facilities
Rating 10 - Excellent. 4 out of 7 reviews
10 - Excellent
4
Rating 8 - Good. 2 out of 7 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 7 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 7 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 7 reviews
2 - Terrible
0
Reviews
Verified review
8/10 Good
Andrew
Jan 1, 2026
Liked: Cleanliness, property conditions & facilities, communication
Modern apartment with good amenities. Parking included is great. Good location right in the middle of Surfers and Broadbeach
The Jewel Apartments are located right opposite the beach which is absolutely lovely. There are 3 towers, we were in the North Tower. Our apartment had 2 rooms, a kitchen and great lounge room.
The only issue we had was the letting agent was not in the same building so after arriving from the airport we had to go to surfers to pickup the keys. At least we could leave our keys in the apartment upon checking out. Also, I would have liked a few more amenities considering we paid so much for the accommodation... like toilet paper was 2 rolls for 3 of us for 6 days. It would have been nice to have some of the basic grocery items in the kitchen, like extra tea towels, sponges, dishwashing liquid, laundry powder, rubbish bags.
And, finally,the foyer has a strong perfumed smell upon entry which is quite off putting.
It does sound like did not have a good stay but we did and it was lovely.
Stayed 5 nights in Sep 2024
Verified review
10/10 Excellent
Frances
May 27, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay 10/10
Stayed 7 nights in May 2024
Verified review
6/10 Okay
Jaryd
Oct 12, 2026
Liked: Listing accuracy
Disliked: Check-in, communication
Overall the apartment was good.
Dealing with Q Stays was difficult. Their office is unstaffed so all you can do is email them but you can talk to someone after hours- go figure?
It wasn’t made clear in advance that you need to go into downtown surfers paradise to collect and return the keys. We were early and waiting to receive check in details and when they finally came through we had to pack the kids back into the car and drive into the middle of surfers - ended up wasting close to an hour by the time we figured out where it was and got through the long weekend traffic. Same for leaving - we had an early flight so had to start the day going the wrong way.
Room itself well appointed but there was no instructions for air conditioning and we struggled to get it working. Also the blinds were electric but in the second bedroom the remote was missing so couldn’t close these at all and the lounge room blinds didn’t work - as the second bedroom has a glass wall to the rest of the apartment this meant it was bright in the bedroom from sun up.
Finally got a response (by email only) to this from q stays after 2 days but by then we bought shreds to hang up to serve as blinds and wasn’t interested in waiting around for a maintenance person
Stayed 7 nights in Oct 2026
Verified review
10/10 Excellent
Amy
Nov 1, 2024
Liked: Cleanliness, property conditions & facilities, communication
Beautiful place and wonderful extra amenities
Stayed 7 nights in Oct 2024
Verified review
10/10 Excellent
Mia Luna Ambrosius
Jan 22, 2026
Stayed 2 nights in Jan 2026
Verified review
10/10 Excellent
Alf
Dec 2, 2024
Liked: Cleanliness, property conditions & facilities, communication