We booked a private penthouse and the night before checking in, I was contacted and told we were being upgraded which I thought was odd but didn’t think twice about it. Little did I know that the people who had checked in the day before us, complained about their room so they were moved into the room we had initially booked and we were told we were being “upgraded” bull crap!
Check in was meant to be at 2 but we weren’t allowed to check in till 3.30 because the “room” wasn’t ready. We checked in and the room was filth. The carpet was torn. Holes in the walls. Furniture was old and foul. Utensils in the kitchen were dirty. Rips and tears in the curtains. Aircon not working in the bedrooms. Balcony lights broken. Fridge broken and NO WIFI. Absolutely disgusted that the owner of a private penthouse doesn’t think they should put some money towards making the room stay able. We paid $1000 a night. Not bloody worth it. Don’t ever book a private penthouse at circle. We had to clean the rooms because it was filthy. Horrid that we actually stayed there but we had no choice. I have kids and wouldn’t let them walk around barefoot cause it was that gross. Now the pool area at circle, I think there’s a total of 10 pool Lounges around the pool. 10!! No other seating areas. We had to put all our stuff in a corner next to the building so we could go into the pool. They should invest in some cabanas or maybe some pool chairs and lounges. Not family friendly in my opinion at all! Don’t stay!
SZ
2019 年 12 月に 4 泊滞在
10/10 (非常に良い)
Anaam
家族旅行, 小さなお子様連れの家族旅行
2019 年 8 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved how clean it was and everything was accessible around you.
Anaam
2019 年 7 月に 8 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 7 月 30 日
宿泊されたお客様
2019 年 7 月に 5 泊滞在
4/10 (不満)
RJ
家族旅行
2019 年 7 月 22 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was not very clean.. the bed linens towels and blankets were dirty. There was dried filthy snot on one of the blankets, a hair in one of the towels and the linens had some marks on it. One of the downlights in the main bedroom was hanging out of the ceiling.. the hair dryer wasnt working.. a couple of the lights in the apartment werent working.. and the ones that were werent safe when we would switch them on from the wall. Also there were dirty towels left in the washing machine.. when we got there the receptionist wasnt very helpful.. even throughout the stay.. we were never told about calling someone to pick up our apartment keys..we just assumed reception would hand them to us as it is normally done.. throughout the stay they werent very helpful.. apart from the view everything else was a disappointment.. would not book there again!
RJ
2019 年 7 月に 4 泊滞在
6/10 (普通)
宿泊されたお客様
小さなお子様連れの家族旅行
2019 年 5 月 17 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The property was spacious and had a great view. Most of the furniture was very old and worn out eg, dining chair broken, rips in couch and walls scuffed and dirty. Plates and some cutlery still dirty as well as all pots and pans. Could do with a freshen up.
宿泊されたお客様
2019 年 5 月に 3 泊滞在
6/10 (普通)
Kiran
家族旅行, グループ旅行
2019 年 4 月 27 日
良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
Ocean view was fantastic
Big apartment with big balcony
No wifi, bathroom lights were not working
Gas cooking was not working. No one fixed it even after talking to the owner/agent about these issues.
Kiran
2019 年 4 月に 4 泊滞在
10/10 (非常に良い)
宿泊されたお客様
出張, グループ旅行
2019 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
overall, a very enjoyable stay.
Special thank you to We Accomodate for their very friendly service.
宿泊されたお客様
2019 年 3 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 2 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was clean and well presented. Large living area and rooms.
宿泊されたお客様
2019 年 1 月に 7 泊滞在
6/10 (普通)
宿泊されたお客様
グループ旅行
2019 年 1 月 24 日
気になった点 : 清潔度
Awsome view and great spacious apartment. Unfortunately the carpets were very dirty, the spa bath didnt work and the advetised free wifi didn't actually exist.