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"We recently stayed at the Sheraton Resort for a family vacation, and it exceeded all our expectations! From the moment we arrived, the staff made us feel welcome and well cared for. Check-in was smooth, and the service throughout our stay was consistently friendly and professional. The room was spacious, clean, and perfect for our family, with a beautiful view and all the amenities we needed. The resort grounds were stunning—immaculately kept, with plenty of space for the kids to play and explore. What stood out most was how family-friendly the resort is. From activities for the kids to helpful staff who went out of their way to accommodate us, it really made for a stress-free and memorable holiday. "

"Great location "

"Great hotel attached to T3 in Haneda...super convenient for airport overnights with train,/ bus connections. Rooms are small but nice. 2 levels of shops and great restaurants nearby. Amazing, friendly and efficient staff waiting in lobby to help and assist. Upon arrival. Will always come back. Highly recommend! "

"I love the Hotel Metropolitan Haneda! Its the best place to stay the night before leaving Tokyo. The rooms are clean and very comfortable, the staff is friendly and accommodating, breakfast is excellent and there are great dining options nearby. I'll be back next time im in Japan!"

"Very nice and clean hotel. Breakfast buffet was really good. "

"One of my best stays in Japan! Safe, conveniently located and well worth the money. Saving on travel and accommodations like complimentary bottles of water, free full breakfast 😋. Yes it is pricey but you save in a lot of other areas especially time and stress from coordinating travel. Stayed for Ultra 2025 and will always come back!"

"Front desk staff were friendly and helpful. Room was compact but very clean, comfortable and perfect for a solo traveller (I liked the converted warehouse look and feel). Breakfast buffet was excellent for price. Free shuttle from Haneda Aiport and to Kawasaki station should be adequate for most people relying on public transportation to get around."

"Very friendly staff, clean room, close to train station and Disneyland, lovely hotel. Would recommend :) "

"Great amenities "