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"Easy check in. Nice breakfast. Great location. "

"Well I got kicked out because a long time ago I had a room in my name there and there was an idiot traveling with us who was a friend of a friend, that I already didn’t like. In the end i decided to leave no before going to the front desk and letting the general manager at the time know exactly what was going on with this guy who was totally wasted. I expressed that I was going to leave and not stay the night, didn’t want a refund, I wanted to leave and remove my name and liability/responsibility for the room. The GM and I are figuring things out GM when here comes the wasted douchebag starting crap with me in from of a crowd of people waiting to check in. The GM asked us both to leave. I left and hadn’t been back since. I was invited back a few moths later by the bar manager who noticed I wasn’t coming around anymore. He understood the situation. So I was staying for 2 nights this time. First night went great, then around 11am I went to get an additional room key…all good. At 1:30pm I get a call on the room phone. Some gal, a manager I presume, telling me I’m not allowed on the property and I will be refunded after I leave-didn’t happen! I asked why, was told because I had damaged property! That’s why I didn’t want my name on the room! I wanted to leave because of the idiot. And I told the GM that and he understood. I didn’t damage anything, always respected the resort, and have spent so many $1000s that you’d think they’d consider me a valued Guest. But no!"

"Sandman is a true diamond in the ruff. The room was well maintained and updated, the property was immaculate, no sketchy people, it was nice just walking around the property, bravo!!"

"Adequate for overnight stay"

"Was very pleased with this hotel. Would definitely recommend it! Great location as it is kind of central to downtown and Yountville. "

"The staff was friendly and quick to respond to the customers."

"The staff wasn’t able to find our reservation and had to wait for the manager to come which took forever. The picture of the room as advertised on their website has a balcony but it actually doesn’t. "

"Very spacious and clean rooms with great golf club view."

"I am very disappointed with my recent stay. We arrived to find our room was not ready at the promised time, which was already an inconvenience. Once we were finally able to check in, the condition of the room was unacceptable: the air conditioning was non-functional, the sliding door lock was misaligned and did not secure properly, and the bathroom was poorly cleaned with visible mold. To add to the frustration, the level of service was lacking; when we checked in, the front desk was actively handing out cookies to other guests but neglected to offer us the same, which felt dismissive after the delay we had already experienced. I expected a much higher standard of service and maintenance from a DoubleTree."