Rooms were clean and spacious staff were all great and approachable love the spa facilities excellent break did have a noisy neighbour but staff promptly dealt with it excellent service
Ronnie
2024 年 4 月に 1 泊滞在
6/10 (普通)
Paul
家族旅行
2024 年 3 月 31 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Nice pool. Friendly staff. Rooms v tired and bathrooms terrible. Needs a full returb.
Paul
2024 年 3 月に 1 泊滞在
8/10 (良い)
Claire
2024 年 2 月 9 日
良かった点 : 清潔度、客室の快適度
Enjoyable stay
Arrived at 2.40pm, made to wait 20 mins as won’t let you check-in before 3pm. Room was big and clean but far too warm had to have window open all night. Used the spa facilities but unfortunately the steam room was out of order. Had an enjoyable stay
Claire
2024 年 2 月に 1 泊滞在
8/10 (良い)
Andrew
2024 年 1 月 15 日
良かった点 : 清潔度、スタッフとサービス
Andrew
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
carol
2024 年 1 月 15 日
良かった点 : スタッフとサービス、設備とサービス
carol
2024 年 1 月に 2 泊滞在
6/10 (普通)
Chris
カップルで旅行
2023 年 12 月 28 日
気になった点 : スタッフとサービス、施設のコンディションと設備
non accommodating in finding a table for two for dinner at 1800. and was told to come back at 2000. At the time of the enquiry the dining room was completely empty.. No attempt apologise or come up with an option and 2000 for a meal was too late for us
Chris
2023 年 12 月に 1 泊滞在
6/10 (普通)
Margaret
2023 年 12 月 21 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2 night stay
Looked like room hadn’t been used for a while as dead spider in bath. Also there were only 2 coffee sachets there which turned out to be decaf so had not been topped up since previous guests had stayed. Bedding and towels were clean and fine but carpet was filthy, so bad that I had to wear shoes as I’d forgotten to take slippers. Stayed 2 nights and when we came back into the room after being out during the day housekeeping had topped up coffee, hot chocolate sachets etc and had just pulled the duvet up towards pillows but not sorted it properly nor was the room hoovered. Very disappointing.
Margaret
2023 年 12 月に 2 泊滞在
8/10 (良い)
Margaret
2023 年 12 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
Great hotel and friendly staff
Lovely spa facilities