4/10 (不満)
Jay、Loughborough
2018 年 10 月 11 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
We thought we were booking into an Inn with facilities but its a complex of Lodges which are being constructed and a building site. There was no superior room, we were in a Lodge away from the main building as that has just been hanged into rooms with a few tables and chairs in the kitchen for breakfast.. The restaurant hasn't been built yet awaiting planning permission. This is not what we booked on our Anniversary Trip through Scotland - very disappointing We nearly fell over the raised ironworks in the part completed path back to the Lodge when we returned fro waling up the road to a proper Inn as there were no lights at the side of the Lodge. No tv as it hadn't been set up.! No information pack. On the plus side the view when we got at the front of the property was lovely and the one member of staff we saw was really nice and helpful. I am sure it will be lovely when finished but it is Not and Inn
Jay
2018 年 10 月に 1 泊滞在