4/10 (不満)
Michael
2025 年 9 月 30 日
気になった点 : 清潔度、施設のコンディションと設備
We were really disappointed in our stay. I was hoping for a cheerful weekend for a dad and two kids to get out of the city. I was excited for a pool, hot tub and sauna, for some lazy breakfasts with board games, and then we had planned to be out exploring the Georgina area the rest of the time.
The pool was locked up and you to ask permission each time you wanted to use it. The staff seemed reluctant. It was unheated and dirty feeling. The hot tub next to it had been shut down "by order of the health inspector" with a big warning sign.
None of us finished our first day breakfast - the food had an off taste. We asked to use the pool and were told it was closed until 9am. We asked to rent a pedal boat and were told they weren't available until noon.
With nothing to do on site, we gave up and left the hotel for the day. That was the last time we used the facilities. The next day we had learned to stick with pre-packaged foods for breakfast, so we had the individual yogurt servings. We quickly packed and got out of there, and had a great morning at Willow Greens golf range and mini put, and at Sibbald Point swimming and hiking.
We loved the area and the hotel offered us a place to crash at night, but the amenities and food were really disappointing for us. We don't get out of the city often - we would not go back to this hotel.
Michael
2025 年 9 月に 2 泊滞在