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Beau Rivage Geneva

5.0 star property
A sustainable urban retreat in the heart of Geneva where travelers can indulge in Michelin-starred cuisine and borrow bikes to explore downtown sights

Choose dates to view prices

Beau Rivage Geneva, in downtown's lively center, combines luxury with eco-commitment. Guests can cycle through the city, dine at two Michelin-starred restaurants, or relax by the lobby fireplace. The eco-certified hotel offers free in-room WiFi and a well-stocked library.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is ￥109,068
￥114,940 total
includes taxes & fees
Mar 28 - Mar 29

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Premier Ville View

Premier Ville View | Premium bedding, minibar, in-room safe, individually decorated

Premier Ville View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Lake View

Prestige Lake View | Premium bedding, minibar, in-room safe, individually decorated

Prestige Lake View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • Partial lake view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Lake View

Junior Suite, Lake View | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Ville View

Deluxe Room Ville View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room Ville View

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beau Rivage Suite

Beau Rivage Suite | Premium bedding, minibar, in-room safe, individually decorated

Beau Rivage Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • City view
  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ville View

Junior Suite Ville View | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite Ville View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, Lake View

Penthouse, Lake View | Living area | 26-inch LED TV with digital channels, TV, video-game console

Penthouse, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • Lake view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lake View Heritage Suite

Lake View Heritage Suite | Premium bedding, minibar, in-room safe, individually decorated

Lake View Heritage Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • Lake view
  • 91 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Lake Panorama

Junior Suite Lake Panorama | View from room

Junior Suite Lake Panorama

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Ville View

Prestige Ville View | Premium bedding, minibar, in-room safe, individually decorated

Prestige Ville View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Rooftop)

Junior Suite (Rooftop) | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Rooftop)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Lake View (Prestige)

Junior Suite, Lake View (Prestige) | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, Lake View (Prestige)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Imperial)

Suite (Imperial) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Imperial)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • Lake view
  • 116 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • Lake view
  • 164 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Empress Sissi)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • Lake view
  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Maharadja)

Suite (Maharadja) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Maharadja)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • Lake view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

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View from property

The Ritz-Carlton, Hotel de la Paix, Geneva

Geneva City Centre
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 328 reviews
The price is ￥117,529
￥123,723 total
includes taxes & fees
Mar 12 - Mar 13
The Ritz-Carlton, Hotel de la Paix, Geneva
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About the neighborhood

Located in Geneva City Centre, a neighborhood in Geneva, Beau Rivage Geneva is near the airport and on the waterfront. Port Des Eaux-Vives and Golf Club of Geneva are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Haut-Jura Regional Nature Park and National Nature Reserve of High Jura Mountain. Traveling with kids? Consider Botanical Gardens, or check out an event or a game at Patinoire des Vernets. Discover the area's water adventures with windsurfing and sailing nearby, or enjoy the great outdoors with skydiving and hiking/biking trails. Visit our Geneva travel guide
Map
1201, GE, Geneva, 13 Quai Du Mont Blanc

What's nearby

  • The Flower Clock is one of the interesting sights in Jardin Anglais. #lifeatexpedia #green
    City Center Shopping Area
    6 min walk - 0.6 km
  • #lifeatexpedia #reflections Geneva’s Jet D’eau
    Rue du Rhône
    6 min walk - 0.6 km
  • Flower Clock which includes flowers and outdoor art
    Flower Clock
    8 min walk - 0.7 km
  • Jet d\'Eau Fountain which includes a lake or waterhole, a fountain and night scenes
    Jet d'Eau Fountain
    13 min walk - 1.1 km
  • Mont Blanc Bridge
    5 min walk - 0.4 km

Getting around

  • Geneva (ZHT-Geneva Railway Station)
    8 min walk
  • Cornavin Tram Stop
    8 min walk
  • Geneva International Airport (GVA)
    14 min drive

Restaurants

  • The Ritz-Carlton, Hôtel de la Paix Geneva
    3 min walk
  • Leopard Room Bar
    1 min walk
  • Le Bar Atrium
    1 min walk
  • Grand Duke Pub
    2 min walk
  • Le Cormoran
    3 min walk

About this property

Beau Rivage Geneva

Luxury family-friendly hotel located in Geneva City Centre
Take advantage of a library, dry cleaning/laundry services, and a fireplace in the lobby at Beau Rivage Geneva. Adventurous travelers may like the cycling at this hotel. The on-site restaurant, Rivage Cafe, features al fresco dining. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also find perks like:
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-in
  • Babysitting (surcharge), multilingual staff, and concierge services
Room features
All 95 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 26-inch LED TVs with premium channels and DVD players
  • Wardrobes/closets, video-game consoles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Similar properties

View from property
The Ritz-Carlton, Hotel de la Paix, Geneva
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 328 reviews
The price is ￥117,529
￥123,723 total
includes taxes & fees
Mar 12 - Mar 13
The Ritz-Carlton, Hotel de la Paix, Geneva
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (CHF 55 per night)
  • Valet parking on site (CHF 55 per day)
  • Extended parking on site (CHF 55 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CHF 60 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rivage Cafe
  • Rivage Cafe Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Library
  • Stereo
  • Wine tasting room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • On a lake

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1865
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LED TV with premium digital channels
  • DVD player
  • iPod dock
  • MP3 dock
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 22 2025 to February 28 2027 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Hallway
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Health club

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 180.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CHF 60 per person
  • Airport shuttle fee: CHF 170 per vehicle (one-way, maximum occupancy 6)
  • Self parking fee: CHF 55 per night
  • Valet parking fee: CHF 55 per day
  • Extended parking fee: CHF 55 per night
  • Pet fee: CHF 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Beau Rivage Geneva
Beau Rivage Hotel Geneva
Geneva Beau Rivage
Beau Rivage Geneva Hotel
Beau Rivage Hotel
Beau Rivage Geneva Hotel
Beau Rivage Geneva Geneva
Beau Rivage Geneva Hotel Geneva

Frequently asked questions

Is Beau Rivage Geneva pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 50 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Beau Rivage Geneva?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Beau Rivage Geneva on Mar 28, 2026 start from ￥109,068, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CHF 55 per night. Valet parking is available for CHF 55 per day. Extended parking is available for CHF 55 per night.

What time is check-in at Beau Rivage Geneva?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Beau Rivage Geneva?

Check-out is at noon.

Does Beau Rivage Geneva provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 170 per vehicle applies.

Where is Beau Rivage Geneva located?

This family-friendly Geneva hotel is located on the waterfront, within a 10-minute walk of Brunswick Monument, Pâquis Beach, and City Center Shopping Area. Rue du Rhône and Rousseau Island are also within 10 minutes. Cornavin Tram Stop is 8 minutes by foot and Mole Tram Stop is 9 minutes.

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Reviews

Beau Rivage Geneva Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 155 out of 192 reviews
Rating 8 - Good. 18 out of 192 reviews
Rating 6 - Okay. 13 out of 192 reviews
Rating 4 - Poor. 4 out of 192 reviews
Rating 2 - Terrible. 2 out of 192 reviews

Reviews

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, beautiful accommodations and excellent location
Stayed 2 nights in Jul 2024

10/10 Excellent

Elke

Liked: Cleanliness, staff & service, property conditions & facilities
This beautiful hotel is located centrally, walkable to most points of interest, and the staff are incredibly professional, helpful, and welcoming. Celebrated a special event and the concierge team went over and above to make it happen. Lifelong memory for which I will always be grateful.
Stayed 7 nights in Aug 2025

10/10 Excellent

J

Liked: Cleanliness, amenities, property conditions & facilities
Amazing 5 start hotel. Amazing personal. Attention in details like in 5 star ⭐️ is supposed to.
Stayed 2 nights in May 2025

10/10 Excellent

Burak

Liked: Cleanliness, staff & service, property conditions & facilities
The oldest hotel of Geneve have every comfort needed with elegancy. And Swiss hospitality. Hope to be back there soon.
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel in which I have stayed in Switzerland with a stunning view of the lake from my large and comfortable room. The in-room hammam was a great extra. The hotel is also a short walk from Geneva’s shopping district.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding service and location

The hotel is a historical institution that must be experienced. The premises are super clean and quiet, the staff treats you so special and generous. Nice small gym is also very nice. Everyone I encountered were very nice and professional. Highly recommended.
Stayed 1 night in Jul 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at the Beau Rivage Geneva, and I can confidently say it was an exceptional experience. From the moment I arrived, the staff’s warm hospitality made me feel right at home. The hotel’s location is perfect, offering stunning views of Lake Geneva and easy access to the city’s attractions. The room was luxurious, spacious, and impeccably clean, with elegant decor that exudes sophistication. I particularly enjoyed the plush bedding and the attention to detail in every aspect of the room’s design. The amenities were top-notch, ensuring a comfortable and convenient stay. Dining at the hotel was a culinary delight. The restaurants offered a diverse menu with exquisite dishes that were beautifully presented and delicious. The breakfast buffet was a highlight, featuring a wide array of fresh and high-quality options. The service at Beau Rivage Geneva was outstanding. The staff went above and beyond to accommodate every request, always with a smile and a genuine desire to make my stay memorable. The concierge was incredibly helpful, providing excellent recommendations for local activities and dining. Overall, my stay at Beau Rivage Geneva was nothing short of amazing. I highly recommend this hotel to anyone visiting Geneva. It truly embodies luxury, comfort, and exceptional service. I can’t wait to return!​⬤
Stayed 2 nights in May 2024

10/10 Excellent

Rainer

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, very helpful staff. Only sore point was noise from re ovation works.
Stayed 1 night in Feb 2026

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2022

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at the hotel!
Stayed 1 night in Mar 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. We stayed one night on the way back from Zermatt. Really love the bar, the rooms, and you can walk right into old town
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and door staff were first class. Room service also very good. Great hotel.
Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service from check in to check out. Amazing restaurant and bar. Would highly recommend !
Stayed 3 nights in Jun 2023

8/10 Good

wael

Liked: Cleanliness, staff & service
Disliked: Amenities
Typical swiss hotel with classic look
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. The only negative was the attempt in up selling the hotel room on dropping our bags off.
Stayed 1 night in Jan 2023

10/10 Excellent

Leyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classic hotel in the heart of Genève. View And restaurants around. Excellent service

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional All the way around

Exceptional service at every touch point. Staff went above and beyond at every opportunity. Definitely one of the top hotels I've stayed at. Rooms were well maintained and beautifully appointed. Ambiance in the hotel as a whole was charming and warm. Do not miss this hotel!
Stayed 1 night in Mar 2023

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, amenities
Noise outside the room and breakfast was an issue.
Stayed 1 night in Feb 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here for one night but I wish we had more time! The staff was very friendly. Our reservation didn't immediately show up on our arrival, and because of the slight "inconvenience", we were upgraded to a suite! The bathtub was luxurious and the view was amazing. Definitely recommend this hotel if you are looking for a luxurious experience!

6/10 Okay

Judith

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Service failed to meet 5 star expectations-

Intentions by all staff were good but as a whole, staff failed to perform. Would you like morning paper, yes, but it never arrived. Luggage left for two days w them, but upon our return it took 3 calls and request at front desk before it was sent to room. Concierge arranged for driver to give tour, and despite request that driver speak English, he did not. Concierge booked driver on wrong day. Most important, despite being a non smoking hotel, we were given a room that reeked of smoke. The staff came up with noisy machine that ran for an hour, but failed to clear room. At 10:00pm, we were told we could move by Adam at front desk who then gave us beautiful Presidential Suite. Of all the staff, Adam was most responsive and deserves praise. The others failed in every other request. This was not 5 star service.

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riesen Bett. Tolles Frühstück. Einzigartiges Flair.
Stayed 2 nights in Nov 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement remarquable à tout point de vue: cadre, personnel, services proposés…
Stayed 1 night in Oct 2024

6/10 Okay

hyunjoon

Liked: Cleanliness

늘 좋은 호텔이지만 이번에는 아쉬운 점 두가지!

제네바 출장 갈때 마다 이 호텔에 묵은 지 이번이 4-5번째 되는듯 합니다. 매번 만족스러웠는데 이번은 좀 예외적이었네요. 첫째로 제 방은 2층이었는데 방음이 잘 안되서 층간 소음도 시끄러웠고 외부 소음(차소리와 외부 시끄러운 소리들)도 상당히 시끄러워서 잠을 설쳤네요. 두번째로 Do not disturb sign 을 켜 뒀음에도 불구하고 하우스 키핑이 지속적으로 전화해서 방 청소 안해도 되냐고 물어보는것은 이해가 안되더군요. 개선되어야 할 사항 인 듯 합니다. 그 외에 직원들은 늘 그렇듯이 친절하고 좋습니다~
Stayed 5 nights in May 2023

10/10 Excellent

Pedro Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato que te ofrece el personal es muy correcto. Las instalaciones agradables y limpias. El servicio de alimentos es de extraordinaria calidad. La ubicación del hotel hace muy agradable tu estancia.
Stayed 1 night in Apr 2023